Hire Top Technical Support Representative

Joshua Stiefel

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

RYOTA SASAKI

Versatile skilled Technical Support Engineer with over 5 years of experience in enterprise IT and MSP environments, specializing in Windows Server, Microsoft 365, and robust networking. Armed with Cisco CCNA, AWS Certified Solutions Architect, and Microsoft Azure (AZ-104) credentials, I leverage an ITIL® 4 Foundation framework to consistently exceed 80% time utilization goals and resolve complex tickets within strict SLA commitments. My career goal is to utilize this deep multi-cloud expertise and strong client service ethos to deliver premium outcomes, enhance team collaboration, and drive long-term partner success at T4B.

Michael Schag

Results-driven Technical and Training Representative with extensive experience in equipment installation and technician training. Proven track record in customer engagement, problem-solving, and effective communication, ready to enhance operational efficiency and customer satisfaction.

LUZ D. FLAHERTY

Fully bilingual laboratory scientist with over 15 years of progressive experience in clinical laboratory operations, quality management, regulatory compliance and leadership. Results driven and independent learner with proven success in diagnostic and medical device sales, strategic account development, and market expansion initiatives. Recognized for combining deep scientific and technical expertise with strong business acumen to identify opportunities, build trusted customer relationships, and drive adoption of innovative healthcare solutions to support customer success and accelerate business growth. Demonstrated success of expanding market share, developing strategic partnerships, and delivering value-based solutions that improve laboratory performance and patient care. Recipient of multiple sales awards and performance recognitions for exceeding objectives and consistently delivering outstanding results.

April Sealy

Extensive customer service experience in a fast paced remote medical environment. Skilled in delivering exceptional patient support while managing high volume interactions with professionalism, accuracy, empathy and attention to detail. Experienced in insurance services, team development, and precepting with a strong commitment to providing outstanding service and positive patient experiences.

Jaime Parker

Dedicated customer service representative focused on enhancing customer satisfaction and upholding company standards

STEVEN CODY

Enterprise Renewals and Customer Success professional with 15+ years of experience helping technology organizations retain revenue, strengthen executive customer relationships, and drive cross-functional business outcomes. Nearly five years managing complex enterprise support renewals at Oracle, partnering with Sales, Finance, Legal, Procurement, and Customer Support to protect recurring revenue and resolve strategic customer challenges. MBA candidate recognized for executive communication, customer advocacy, process improvement, and leveraging AI to improve productivity and decision-making.

Jan-riz Louise

Accomplished professional with 15 years in banking operations, SaaS administration, and technical support. Expertise in team leadership, training, and mentoring, with strong capabilities in escalation management and process documentation. Provides reliable support to internal teams and external clients in fast-paced environments.