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Hire Top Technical Support Representative

Discover verified Technical Support Representative professionals ready to help your business grow.

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Technical Support RepresentativeCLIENT SERVICES ACCOUNT COORDINATORCLIENT SERVICES REPRESENTATIVE II (BILLING AND MACD)TECHNICAL SUPPORT REPRESENTATIVE II
Spectrum Enterprises LLC, A Charter CommunicationsSpectrum EnterpriseSpectrum Business
Central Texas CollegeCopperas Cove Highschool
Killeen, TX

Experienced networking and IT professional with a logical and solution-focused approach. Over 10 years of providing comprehensive technical support to clients, developing a deep understanding of the industry. A degree in Network Cloud Support and Cybersecurity equips me with the knowledge and skills to effectively utilize my educational background and professional experience. Well-versed in cutting-edge technologies, particularly in enterprise telecommunications operations, products, and systems. Known for being solutions-focused and team-oriented, bringing broad-based experience and hands-on skills to any project or team.

TOP SKILLS

Analytical & conceptual problem solvingDatabase software & cli configurationSalesforce & crm systemsNetworking concepts & routing protocolsTcp/udp & subnetting
Apple Technical Support RepresentativeClient Intake SpecialistApple Technical Advisor
Conduent - AppleMorgan & Morgan Law FirmKelly Connect - Apple
Advanced Training Institue
Las Vegas, NV

Experienced with managing client intake processes and ensuring accurate documentation. Utilizes excellent communication skills to gather and relay essential information. Knowledge of legal procedures and strong organizational skills to support case management, and ability to quickly adapt to new environments. Brings understanding of client management, ensuring accurate and timely data collection, with experience in fast-paced legal environment,

TOP SKILLS

Client confidentialityClient communicationFollow-up skillsConfidentiality complianceLegal knowledge
Technical Support Analyst (Internship 11 Months)Sales and Marketing (Brand Ambassador)
Home AffairsRichfield College
Richfield College
Pretoria

A young and sophisticated individual, prepared to take on significant challenges and seek employment that will facilitate the development of new skills. Eager to learn and adapt seamlessly to any work environment, possesses a strong work ethic and a determination to bring substantial value to the company.

TOP SKILLS

Hard workerAttentive listenerComputer literacyCritical thinkingExcel
Operations Customer Expert I/Chat Support RepresentativeLicensed Life and Health Insurance AgentLicensed Health Plan AdvisorPatient Care AdvocateCoach Trainer/Team LeaderClerk
Teleperformance USAMATMAC FinancialBloom Insurance AgencyFoundeverTJX WarehouseVolt/Fujitsu
Booker T Washington High School
Memphis, TN

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

TOP SKILLS

Insurance salesTime managementHipaaData entryOrganizational skills
Technical Service RepresentativePackage HandlerCar Driver
Secure-24AmazonVoith Industrial Services
Schoolcraft CollegeWayne State University
Novi, MI

Working in the field for three years with excellent customer service and troubleshooting skills because of it. Ready to move into next tier support with entry level skills. Want to continue passion for IT and hone skills with a company that allows for internal growth and advancement. Looking for a career in IT.

TOP SKILLS

Developed good soft skills when on call with experience in dealing with all types of customer situations to ensure good reputationIncreased understanding about various aspects of it operating systems. mainly windows, but have general understanding of linux and macos.Comfortable in being able to perform as much troubleshooting as possible on each call before passing to next level.Good problem solving skills to find answers or information that are not immediately obviousWork good with teammates in order to find answers to problems quickly and accurately
Sr. Technical Support EngineerApplication Support Engineer
Soliton TechnologiesIPS (Information Process Solution)
University Of Engineering & TechnologiesGovt. College Gulberg For BoysSyed Public High School Lahore Cantt
Riyadh

Professional with a significant technical support background, equipped to excel in advanced troubleshooting and systems management. Skilled in diagnosing complex issues, implementing solutions, and ensuring seamless operations. Strong focus on team collaboration and adaptability, consistently driving results and enhancing system performance. Proficient in network configuration, software deployment, and customer service, bringing reliability and flexibility to any technical team.

TOP SKILLS

Technical support skillsApplication supportTechnical expertiseMysqlBug tracking
Support Services RepresentativeHealth Care Associate
UnisysSS&C
Spoorthy Engineering College
Hyderabad

Dynamic professional with a proven track record at Unisys, excelling in remote support and customer satisfaction. Skilled in hardware and software troubleshooting, adept at SLA compliance and problem-solving. Demonstrated ability to exceed resolution targets and enhance service levels, achieving top-tier customer service ratings.

TOP SKILLS

Remote supportSla complianceFollow-up skillsCustomer satisfactionHardware troubleshooting
Chat Support RepresentativeCustomer Service RepresentativePharmacy Claims Representative
AriseOle Southern Tshirt CompanyCigna
Pontotoc High School
Pontotoc, MS

Adept at enhancing customer satisfaction and loyalty, demonstrated through a proven track record at Arise and Cigna, leveraging quick typing and empathy. Skilled in CRM software and rapport building. Excel in fast-paced environments, significantly improving client relations and operational efficiency without compromising quality.

TOP SKILLS

Quick typingLanguage fluencyEmpathy displayPerformance trackingCrm software
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