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Hire Top Technical Support Representative

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Technical Support RepresentativeTechnicianTechnicianMechanic
Power DistributorsSouthwest Lawn EquipmentOakboro, TractorOakhurst Sales
Fort Mill High SchoolHonda EnginesKohler Engines
Fort Mill, SC

Talented Technical Support Representative with gift for understanding needs of both business and home users. Proven skill in resolving problems quickly on first call. Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Thorough and reliable with 20 years of experience in residential and commercial equipment repair. Focused on building long-term client relationships by providing high-quality service. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

TOP SKILLS

High technical skillsMicrosoft outlookApplication supportTime managementMechanical knowledge
Technical Support Specialist SolarProduction Technical Support III Engineer I.T.Sr. Technical Support EngineerEngineer, Consumer Account ManagerEngineer, Customer Support-Americas
Tigo EnergyBank of AmericaStamps.com - EndiciaGreenRoad TechnologiesVerint Systems (Witness)
Nielsen Electronic InstituteU.S. Navy - TelecommunicationsPalo Alto Networks
Palo Alto, CA

Dynamic Technical Support Specialist with extensive experience from Tigo Energy to Bank of America demonstrating exceptional problem solving and customer experience management, Excelled in implementing solutions that reduced production costs by 100%, showcasing expertise in technical troubleshooting and fostering high customer satisfaction Proficient in Oracle-SQL-GUI and adept at fostering positive relationships across all levels.

TOP SKILLS

Operating systems: windows 10, 8, xp, vista, 98, 95, nt, ms excel, ms word, project, outlook, sharepoint and visio, apple-mac, remedyApplications: informix, databases (msql, sybase, salesforce, priority 12), , schema, stored procedures, oracle-sql-gui, tcp/ip, x38, ftp, smtp, reflections, ms excel, access, report writer/runner, familiar, , dns, wins, voip, remote desktopHardware: ibm ps/2, clones, token ring, ethernet, fiber optics, synoptics (10baset, rs232 & v.35), wyse 50, britton lee 500 sql and metaphor servers, dsu 56 switches, monofrad frame relay, workstations, routers, hubs, bridge, codex, hayes, microcom, u.s. robotics modems, pbx, citrix, hvd, horizonSoftware: egain, kana response, cti & prospect cti, telecall predictive dialer, agent desktop, realtime, dataserver, cognos, java, vmware, webex, jira, bloomberg, thomson one, acrobat professional, powerpointTechnical troubleshooting
TECHNICAL SALES REPRESENTATIVETECHNICAL SALES ENGINEERDISTRICT EXECUTIVELEAD TRANSPORTATION SECURITY OFFICERTRANSPORTATION SECURITY OFFICERINFANTRYMAN (11B)
DGI SupplyUrban MachineryBoy Scouts of AmericaTransportation Security AdministrationTransportation Security Administration, TSAArmy National Guard
Robert Morris UniversityKaplan University
New Brighton, PA

Highly motivated employee with a strong work ethic, adaptability, exceptional interpersonal skills, and ability to take on new challenges. Works effectively without supervision, quick to master new skills, and thrives in dynamic work environments.

TOP SKILLS

Customer account reviewClear communication in technical presentationsApplication engineeringTechnical consultingNew business acquisition
Customer Service Representative and Operation Support SpecialistOnline ESL TeacherWarehouse Supervisor
TeleTech Holdings51Talk - Independent ContractorMetroland Media
University of Waterloo
Willow Bunch, SK

A motivated and experienced professional seeking a challenging position where my diverse background and skills in management, logistics, training, and business management can be utilized to contribute to organizational success. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and a true team player.

TOP SKILLS

Proficient in logistics, training, research and development, and staff management.Experienced in various aspects of business management.Microsoft excelCall center operationsPowerpoint proficient
Technical Support Specialist IIIT Service Desk AnalystTechnical Service AgentSystems Deployment Specialist
SkyBitz Petroleum LogisticsDimension DataBest Buy Geek SquadXTREAMSERVICE LLC
Southern New Hampshire University
Charlotte, NC

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Proven track record of leveraging SQL, and reporting tools to drive data-informed decision-making. Highly skilled in stakeholder collaboration, technical troubleshooting, and improving operational efficiency.

TOP SKILLS

Data analysis & reporting (sql, ssrs)Data governance & quality controlProcess improvement & automationSystems implementation & integrationStakeholder communication & project support
Technical support managerIT Operations ManagerIT/ERP ManagerIT ManagerAssistant To IT Manager
Technologium LTDAlmoaeed TechnologiesAsia Prime General ContractingConstruction Technology ContractingBin Ghalib Engineering
Riphah International UniversityHailey College Punjab UniversityOpen Institute of Information Technology
Birmingham, Birmingham

IT professional with expertise in strategic planning, budgeting, and change management. Background includes IT infrastructure, networking, and contract management with a focus on service-level agreements. Proficient in Cisco networking, Linux, and Microsoft Windows, emphasizing business continuity and disaster recovery. Experience in managing industrial automation systems and data center design within ITIL framework, delivering innovative solutions that enhance organizational performance.

TOP SKILLS

It strategic planning and budgetingIt infrastructure and networkingService level agreementsOperational-level agreementsContract management
Customer Support RepresentativeTEAM LEADER/SUPERVISORSOCIAL MEDIA ANALYSTCUSTOMER SUPPORT ASSOCIATEWAREHOUSE OPERATIVEWAREHOUSE OPERATIVETEAM MANAGER/SUPERVISOR
LVConduentBofa International LtdMASH PurveyorsSel & Companies LTD
USM UNIVERSITY OF STATE OF REPUBLIC OF MOLDOVA
Poole, UK

Passionate about data analytics with the ability to translate data insights into actionable recommendations. I believe that data analysis is not just about crunching numbers, but about telling a story and providing valuable insights to drive strategic decision-making.

TOP SKILLS

SqlRTableauPower biAlteryx
M365 Technology Support III / Azure Technical SupportEnd User Collaboration Senior Specialist | O365 Newmont ProjectTechnical Queue Supervisor - MS O365 Concierge ProjectEscalation Engineer/Application Support - MS O365 Concierge ProjectEscalation Engineer /Business Support Consultant - MS O365 Concierge ProjectIT & Operations Support -L1 (Cloud/IaaS/Data Center)Network Operations and Control Technical SupportTechnical Service SupervisorWork Controller
SherwebAccentureWizards Group/NTT Data (outsourced)Pacific Controls Cloud ServicesAT Networks Apollo GlobalE- Copy Corporation (SHARP-Copiers)Copy Quest Corporation (SHARP Copiers)
Pamantasan Ng Lungsod Ng MaynilaDivine Word Learning Center
Sherbrooke, Canada

Graduated with a Bachelor of Science degree in Electronic and Communication Engineering from PLM-University of City of Manila, Philippines. Technology professional prepared for this role with solid foundation in technical troubleshooting and user support. Proven ability to diagnose and resolve hardware and software issues, ensuring seamless operations. Strong focus on team collaboration and flexibility, with reliable skills in customer service and technical communication.

TOP SKILLS

Information tech operationsEnd-user, application and technical supportCustomer serviceTicketing system proficiencyRemote support
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