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Hire Top Technical Support Engineer

Discover verified Technical Support Engineer professionals ready to help your business grow.

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Technical Support EngineerSenior Implementation SpecialistMedicare Billing Specialist
Brightree By ResmedPacware SoftwareJohn Davis
Marysville High School
Lincoln, CA

A hardworking and passionate job seeker with strong organizational skills, I am eager to secure a Software Quality Engineer position. I am ready to help the team achieve company goals. Flexible Technical Support Engineer with 20 years of experience assisting clients to maintain smooth operations. Expertise in Brightree Software systems and Testing environments. Commended for rapidly and effectively resolving downtime and efficiently integrating new software and components.

TOP SKILLS

Technical supportTechnical troubleshootingProblem-solvingSystem troubleshootingCustomer service and support
Field Support EngineerField Service Engineer
LeidosSiemens
Towson University
Chesapeake Beach, MD

Dedicated Field Service Engineer with over 20 years of experience in diagnosing technical issues and managing field service operations. Expertise in client training and project planning, committed to improving customer satisfaction and operational efficiency.

TOP SKILLS

Field service managementTechnical troubleshootingTechnical supportEquipment installationSystem configuration
Technical Support ManagerTechnical Account Manager/NOC SupervisorNOC Engineer III – LeadNOC EngineerPC Technician
Continental ResourcesDynatraceUnited Natural Foods
Computer Education Institute (Lincoln Tech)Roger Williams University
Fitchburg, MA

Dynamic technical support professional with over 20 years of experience in leading technical projects and improving customer success metrics through effective team leadership and customer onboarding management. Expertise in system administration, project management, and proactive support consistently optimizes service delivery and increases customer retention rates. Committed to staying current with the latest industry trends and technologies, ensuring teams possess the knowledge necessary for exceptional technical support. Recognized for strong troubleshooting skills, system analysis capabilities, and a collaborative approach that drives operational efficiency and successful issue resolution.

TOP SKILLS

Customer communicationsEscalation managementTraining and mentoringTicketing system expertiseOperations management
ECC Professional - Sr. Technical Support AnalystDeck Seaman E-3
Dun & Bradstreet / Ensono CorporationUnited States Navy
Chubb Institute
Stanhope, NJ

Organized, dependable, technology-inclined professional that possesses strong leadership and troubleshooting capabilities who is customer satisfaction driven. Experienced in providing support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience. Level-headed and calm in stressful situation with well-developed people skills.

TOP SKILLS

Platforms: ibm z/os, linux, windows, aws cloud compute, google cloud computeTools: sitescope, new relic, gomez, wily, splunk (rigor, itsi), f5bigip, spectrum, citrix, vmware vsphere, hmc, entuity, prtg, ca service desk, cherwell, servicenow, xmattersExceptional problem solver who can work independently or collaboratively.Team leader who is quality focused and driven, skilled multitasking, strong communication skills, vast technical knowledgeDemonstrates good problem management ownership and prevention of sla breaches
Technical SupportCustomer Service AdvisorChat SupportAdministrative Assistant
Transcom (Remote)BlackBoard (Remote)ModivCare (Remote)Southeast Kentucky Community Technical College
UNIVERSITY OF WEST ALABAMASOUTHEAST KENTUCKY COMMUNITY TECH COLLEGE
Chatsworth, GA

Versatile technical support representative adept at providing consumers with concise instructions and useful guidance. Positively influences all client interactions and technical work for supported services. A diligent, organized, and attentive employee who works quickly to achieve deadlines that are strict.

TOP SKILLS

Customer engagementSoftware and hardware issuesEffective written and verbal communicationAdvanced ms office suite knowledgeSales plan implementation
Social Media & Technical Support SpecialistTechnical Support Specialist
DreamhostCRMLS
California State Polytechnic UniversityChaffey College
Las Vegas, NV

Experienced Customer Success & Technical Support Specialist with over 12 years in SaaS and tech industries. Dedicated to enhancing customer satisfaction, retention, and engagement. Proven expertise in streamlining support workflows, spearheading training programs, and implementing social media strategies to boost brand presence and community expansion. Skilled in fostering cross-functional partnerships to enhance the overall customer experience and equip teams with efficient, scalable procedures.

TOP SKILLS

Customer lifecycle managementTechnical troubleshooting & remote supportCrm platforms (zendesk, intercom, sproutsocial)Social media strategy & content creationOnboarding, training & instructional design
Director, Technical SupportTechnical Services and Support ManagerAccount Director - Sparkroom Software
Cygnus EducationLuplDigital Media Solutions
Hofstra University
Kernersville, NC

Experienced professional skilled in collaborating with internal and external groups to drive successful adoption of SaaS lead management systems and CRMs. Proven track record in building and expanding relationships with enterprise clients through seamless integration with their teams and delivering comprehensive support.

TOP SKILLS

Team leadershipTeam training and developmentClient relationship building/retentionClient support tools (zendesk/help scout)Project coordination
Technical Support Technician911 Emergency Dispatcher
Motorola SolutionsWescom
Kankakee Community College
14932 S. Center St., IL

Versatile professional with extensive experience in technical support and emergency services. Proven ability to collaborate effectively and maintain meticulous attention to detail. Committed to enhancing customer satisfaction and improving operational efficiency through expert knowledge and skills.

TOP SKILLS

Technical troubleshootingSoftware installationNetwork configurationSystem administrationHardware diagnostics
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