Hire Top Technical Support Engineer

Phillip Yang

IT Technical Support Specialist with hands-on experience resolving hardware, software, network, and Active Directory issues. Strong customer service, troubleshooting, and communication skills support fast issue resolution and reliable user assistance across municipal IT environments.

Mitchell Goodson

Experienced Technical Support Representative with strong skills in technical troubleshooting, remote diagnostics, and customer relationship management. Proven ability to analyze support tickets and propose enhancements to improve service efficiency.

JEANETTE PERDEW

Dedicated technician and manager with extensive experience in manufacturing and technology sectors. Committed to delivering top-tier technical support and operational efficiency. Expertise in managing and resolving complex technical issues, ensuring product quality, and leading teams to meet critical deadlines. Leverages technical knowledge and problem-solving skills to minimize downtime and enhance productivity. In-depth knowledge of embedded systems, network setup, software and hardware diagnostics, and virtual server management. Possesses a diverse skill set that excels in various technical areas. Passionate about continuous improvement and customer satisfaction through effective communication, attention to detail, and proactive approach to technical support and team leadership. Excited about leveraging experience to meet business needs. Qualified Advanced Technical Support Specialist with eight years of helpdesk experience and over thirty years of customer service experience. Adept at engaging customers by identifying issues and streamlining steps to resolve technical problems effectively.

Judith Koontz

Experienced in troubleshooting and conflict resolution. Dedicated customer success support professional with a proven track record of resolving customer impact issues. Strong analytical background. Driven to help others and find unique solutions to challenges. Seeking a position to utilize skills and expertise in enhancing customer satisfaction and driving business growth.

Nills Lopez

Software Development Professional Results-driven software development professional with extensive experience in designing and developing web applications using HTML, CSS, JavaScript, ReactJS, Node.js, Flask, and Python. Skilled in backend system development, web services, and database management. Key Skills: Strong problem-solving and time management abilities Excellent interpersonal skills, fostering collaboration in team environments Detail-oriented with a proven track record in technical support and customer service Technical Proficiency: Operating Systems: 16 years of experience with Microsoft Windows (XP/2000/Vista/7/8/10/11) and Ubuntu; 12 years with Mac OS Hardware Expertise: 18 years in PC assembly and maintenance; 12 years in security systems equipment Software Tools: Proficient in Microsoft Office (Word, Excel); experience with WMS, WM, and PKMS systems Dedicated to meeting professional challenges and contributing to team success with a positive attitude. Eager to take on additional responsibilities to achieve team goals.

Lucien Walker

Results-oriented System/AV Support Engineer with superior problem-solving and critical thinking skills, as well as meticulous attention to detail and methodical nature. Skilled in tackling problems in unique ways to develop innovative solutions. Consistently recognized by superiors and peers for knowledge and expertise.

JUAN BORRERO

Received studio Cannes award for "Best Car Simulation" on an independent film. Received studio Telly award "Craft-Use of 3D Animation" and “Remote Broadcast” on an animated short. Created AR/VR simulation experience for NASA Mars project. Managed and performed Technical Development for multi-mobile game releases for Microsoft. Created and established asset management pipelines for both Zoobe Message Entertainment GmBh and Jaibana Studios. Successfully brought to market AAA game "Frontlines Fields of War"

Alexey Smirnov

More than 15 years in IT. Highly motivated Datacenter Support Engineer with 10 years of experience in managing and troubleshooting data center infrastructure, hardware support, and root cause analysis. Familiar with MS Active Directory, DNS, Linux (CLI), Python programming language, SAN, setting up, configuring, and maintenance of Dell/EMC servers and SAN devices, Oracle, and Fujitsu servers. Knowledge of data center design and best practices. Strongly experienced in providing comprehensive technical support to users and resolving complex technical issues. Possessing knowledge of standard operating systems and networking protocols. Work well in remote and desk-side environments. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, time management, and problem-solving skills.