Hire Top Technical Support Engineer

Rekha Devkar

Experienced Senior Technical Support Advisor with over 5 years in Microsoft Security technologies, including Microsoft Defender for Endpoint, Microsoft Endpoint Manager, SCCM, and Threat & Vulnerability Management. Skilled in diagnosing complex security incidents and conducting root-cause analysis with telemetry tools. Collaborates with engineering teams for proactive threat response and manages enterprise security configurations across multi-platform environments while ensuring SLA compliance.

GRACE KIM

Semiconductor engineering professional with 11+ years of experience across NPI, system integration, product qualification, manufacturing, and field deployment. Combines hands-on technical expertise with cross-functional leadership to drive complex products through integration, validation, troubleshooting, and production readiness. Experienced in resolving complex technical issues and supporting products through global customer deployment.

Prashant Saxena

Experienced Technical Support Engineer specializing in system stability through root cause analysis and troubleshooting. Strength in quality assurance and team collaboration enhances support delivery and training initiatives. Committed to optimizing equipment performance and driving client satisfaction.

Keevon McPherson

Dynamic and tech-savvy professional with a strong foundation in IT and customer service, developed through nearly four years of full-time and contract experience in on-site and virtual settings. A fast learner thriving in fast-paced, rapidly evolving environments, complemented by excellent networking, leadership, and communication skills. Eager to contribute to an organization that fosters long-term growth while continuously challenging and developing technical expertise.

Antoinette Betha

Technical support professional with proven background in resolving complex technical issues and providing excellent customer service. Known for strong team collaboration and adaptability in dynamic environments. Skilled in troubleshooting and customer relationship management.

Pratheeksha Karandoor

Technical support engineer with 7+ years of experience in analyzing customer feedback and resolving technical issues. Proven track record of enhancing service delivery and user satisfaction through effective training programs and comprehensive documentation. Strong collaboration skills with cross-functional teams to drive solutions and improve processes.

Alejandro Esquivel

Support Engineer specialized in Azure Cloud and hardware/software validation, with 6+ years of experience at Intel and Microsoft environments. Skilled in automation (Python, PowerShell), cloud monitoring (Grafana, Prometheus, KQL), and Linux systems. Strong team leadership and analytical mindset. Passionate about optimizing systems and solving complex infrastructure issues. I am currently working on projects related to HTML, CSS, and JavaScript.

MADAN GOPAL G

Application engineer with 4.6 years of experience in writing SQL queries and optimizing database performance. Proven ability to deliver value through technical expertise and continuous skill enhancement. Seeking to contribute to an IT organization by leveraging strong analytical and problem-solving skills.