Customer Support EngineerLibrary AssociateLibrary Assistant
Williams-SonomaGwinnett County Public LibraryAthens Clarke County Library
Central Georgia Technical College
Atlanta, GA
Proficient front-end developer effective at creating robust websites that meet customer objectives. Experienced in collaborating with clients to assess needs, develop plans, and enhance design usability and performance. Skilled in using html, css, javascript, as well as other resources to fulfill design requirements.
TOP SKILLS
Front-end developmentJavascript programmingReact developmentHtml and cssResponsive design
Network Technical Support SpecialistIT Service Desk TechnicianRemote Patient Safety ObserverCustomer Service & Technical Support RepresentativeCustomer Service & Technical Support RepresentativeAisle Online Associate
MetronetHigher Ground TabernacleBryan HealthOptum Serve / ABR AgencyHumach AgencyHy-Vee
Capella University
Waukee, IA
IT-focused Technical Support Specialist with experience in network troubleshooting, customer technical support, and hardware/software problem resolution across fast-paced environments. Skilled in diagnosing connectivity issues, analyzing system performance, supporting remote monitoring platforms, and explaining technical concepts clearly to users. Recognized for strong problem-solving, adaptability, and effective communication. Actively pursuing advancement into IT support, network operations, or technical systems roles.
TOP SKILLS
Networking: tcp/ip, dhcp, dns, nat, wi-fi 6, lan/wan basics, router/ont configurationHardware/software support: os troubleshooting, device configuration, emr systems, monitoring hardwareGeneral it skills: technical triage, system monitoring, data entry & retrieval, ms officeSoft skills: analytical thinking, conflict resolution, problem-solving, communicationTools & systems: remote diagnostic platforms, crm/ticketing systems, epic, eero mesh systems
Remote Technical Support AdvisorTechnical Customer Service RepresentativeRemote Customer Support Specialist
ConduentAloricaTeleperformance USA
Mesquite Academy
Texas City, TX
Dedicated Technical and Customer Experience Advisor with experience providing technical support, resolving customer issues, and delivering exceptional service in high-volume remote call center environments. Skilled in troubleshooting, multitasking across multiple systems, and building positive customer experiences.
Acting Director, Service And Technical SupportManager, Technical SupportLead, Service EngineeringProgram Management AnalystTechnical Support RepresentativeTechnical Service RepresentativeProduction TechnicianElectronics Technician / Nuclear Reactor Operator
FUJIFILM SonoSite Inc.TriPath Imaging, Inc.U.S. Navy
University of WashingtonBellevue Community College
Monroe, WA
Seasoned Customer Service Manager bringing 20+ years of experience in the Medical Device industry. Proficient in business practice, standards of operation, and customer needs. Demonstrated continuous improvement activities within the department while maintaining high expectations of all team members.
TOP SKILLS
Customer service orientedOperations managementVisual managementProcess improvementTraining and development of employees
Support Specialist II - Quality EngineerMiddle School Math Teacher
AmentumRonald McNair Magnet School
University of South Florida
Rockledge
Support professional with a robust background in providing comprehensive support and resolving technical issues efficiently. Known for strong collaboration and delivering results in a team-oriented environment. Known for troubleshooting capabilities and effective communication, adapting to evolving needs to maintain high service standards.
IT Technical Support SpecialistRetail Sales AssociateLoader and UnloaderData Entry ClerkSales Associate
County of Los AngelesFootlocker.com Inc.UPSRobert HalfCalvin Klein
Riverside City CollegeChino High
Las Vegas, Nevada
Motivated professional experienced in fast-paced environments with a strong work ethic and adaptability. Delivered high-quality results through effective independent work and rapid skill acquisition. Thrived under pressure while consistently achieving high performance standards.
TOP SKILLS
Technical supportAttention to detailTime managementEffective communicationMicrosoft excel
Inventory lead with extensive experience in retail inventory management. Improved accuracy through targeted audits and streamlined control systems. Dedicated to delivering exceptional customer service and promoting team collaboration to enhance operational efficiency.
Virtual Technical SupportReservations Assistant/Customer Service RepresentativeTechnical Support RepresentativeFood Service Worker
ADT SecurityBluegreen VacationsSpectrumSeaWorld Parks & Resorts
Wekiva High School
Orlando, FL
Customer service and technical support background supporting high-volume inquiries through scheduling, issue resolution, and accurate computer-based data updates. Proficient in managing multiple priorities, maintaining professionalism, and entering information with precision. Strong collaboration skills with internal teams to deliver consistent, procedure-driven customer service.
TOP SKILLS
Customer service & supportPhone & call managementScheduling & coordinationData entryAdministrative support
