Hire Top Technical Support Engineer

Salvador Vidrio

Proven track record of 10 + years with providing enterprise level customer support and management for SAN switches, Storage devices, Servers, cloud computing and infrastructure. Case management and account expertise; providing full coverage from initial contact, case life-cycle management including peer engagement and responsibility for final customer resolution. Hands-on experience with the installation, testing configuration and implementation of complex hardware and software systems backed by years of technical training and certifications. Provides analysis and recommendations to senior management teams for purchasing decisions. Work well independently or in a group setting, Capable of providing team leadership, mentoring and/or training.

Charles Masek

Dynamic sales professional known for strong collaborative problem-solving and effective communication skills. Experienced in coordinating efforts across departments to achieve enhanced client support and streamlined sales processes.

Barry Rafferty

5ESS Technical support professional with robust background in troubleshooting, network configuration, and customer service. Known for strong analytical skills and effective communication in high-pressure environments. Consistently collaborates with teams to solve complex issues and adapts to dynamic technical requirements. Skilled in system diagnostics, software installation, and debugging software and database issues.

Artis Spiller

Technologically sound professional with more than 15 years of experience operating and troubleshooting a wide variety of network equipment including routers, switches, satellites, line of sight radios, small extension nodes, and command post nodes.

Clinton Carr

Detail-oriented and versatile Technical Customer Support Specialist adept at building positive and lasting customer relationships. Skilled in troubleshooting, installations, adjustments and repairs on a variety of electronic, pneumatic, and hydraulic equipment.

MICHAEL LEGAGNEUR

Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Jared Bowman

Reliable and supportive field technician maintaining high levels of productivity and attendance in challenging circumstances. Demonstrates positive attitude and exceptional work ethic, eager to learn new processes and techniques in the constantly evolving tech industry. Authorized to work in the US for any employer.

Caitlin Milroy

Collaborative Technical Support Engineer specializes in tackling complex technical issues while working with people both inside and outside the organization. Combines personal expertise and technical training to resolve problems as quickly as possible with a good attitude.