Hire Top Technical Support Engineer

Noemi Chavez Uranga

Administrator savvy professional with surpassing experience in Customer Service for 16+ years; A high work ethic employee with multi-cultural teamwork who has experience in both Mexico and the U.S.A. During the launch of a new medical device in 2023 I was proudly part of the front-end team that provided technical support to the USA national market and Canada patients at the beginning of 2023 and also launched and implemented a new office selling and distributing electrical services for the only Mexican Electrical company nationwide to a Mexican community in 2009. Effective communicator with an emphasis on office administration and customer relations. Highly focused and a quick learner, constantly exceeding my targets being top 5% of the best employees in my previous jobs.

Sreenivas Korada

Results-oriented specialist with 27 years of experience in the high-end medical equipment industry. Specializes in project management, customer support, and magnet quench recovery for MRI. PMP Certified professional known for effective task management and supporting organizational goals through collaboration and adaptive strategies. Proven track record of leading global projects to enhance margins across MRI hardware components and implementing reliability projects to reduce equipment downtime. Skilled in directing root cause analysis and quality improvement initiatives to enhance field performance and minimize Defect on Arrival incidents.

Curtis Sulzbach

Sr. Technical Support Engineer with over 14 years of experience troubleshooting complex technical issues and managing critical service escalations. Combining technical expertise with exceptional communication abilities, I collaborate with both internal and external engineering teams to identify emerging trends, root causes, and swiftly resolve issues. My experience handling service outages impacting thousands of users has honed my ability to navigate high-pressure situations and deliver clear, concise communication during critical incidents, ensuring both operational stability and customer satisfaction.

Alexey Smirnov

More than 15 years in IT. Highly motivated Datacenter Support Engineer with 10 years of experience in managing and troubleshooting data center infrastructure, hardware support, and root cause analysis. Familiar with MS Active Directory, DNS, Linux (CLI), Python programming language, SAN, setting up, configuring, and maintenance of Dell/EMC servers and SAN devices, Oracle, and Fujitsu servers. Knowledge of data center design and best practices. Strongly experienced in providing comprehensive technical support to users and resolving complex technical issues. Possessing knowledge of standard operating systems and networking protocols. Work well in remote and desk-side environments. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, time management, and problem-solving skills.

JONATHAN PINA

Approached each day and unique challenges with enthusiasm, patience and humor.

Cory Houser

Results-driven network engineer with over 25 years of expertise in deploying and maintaining LAN and WAN infrastructure. Dedicated technology professional with a strong track record of accurately conducting system repairs and troubleshooting. Exemplary planning, project management, and communication talents ensure seamless operations and effective collaboration across multiple technical teams.

John Lawyer

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

MEERAN A

Bachelor of Engineering in Electrical & Electronics Engineering with 17 years of experience in Plant Maintenance & Operation - Contract Management - Installation & Testing & commissioning - Troubleshooting -Maintenance resourcing & Planning - Internal and Third-party Manpower Management - Project Management - Safety Operations and Maintenance - Plant process management - Maintenance & Operational budget estimation co-rdination with internal / external departments - Expertise in implementing maintenance schedules & carrying out periodic checks - Skilled in handling project activities with accountability - Monitoring overall project operations for ensuring timely completion - Adroit in maintaining 0% accidents - Continuously applies principles of electrical theory to advance and improve product development and efficiency. Focused Electrical Engineer with extensive experience in electrical machines - Automation and controls - In-depth understanding of control and power-delivery systems.