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Cisco Voice Support SpecialistAvaya Voice Support SpecialistService Delivery ManagerHelpdesk AgentTechnical Support Agent
New Era TechnologyGlobal ConvergenceFCS GlobalUPC Romania
Faculty of Economic Sciences And ManagementEconomic College Iulian Pop
Cluj

Results-driven Voice Support Engineer with experience in Cisco and Avaya Unified Communications solutions. Skilled in troubleshooting, deploying, and maintaining CUCM, UCCX, Unity, UCS, Voice Gateways, Ribbon SBC, Imagicle Attendant Console, VMware, and Avaya platforms. Strong background in service delivery, incident management, and project execution. Hands-on expertise in working with Cisco TAC, Avaya Support and RMA processing, and IT service management.

TOP SKILLS

Customer relationship managementRemote supportTicket managementApplication supportNetwork troubleshooting
Computer Support SpecialistCS Resolution SpecialistGuest Service Representative
UhaulATT MobilityNorwegian Cruise Line
Sylvan Hills High School
Phoenix, AZ

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dependable Collections Specialist successful at meeting high productivity, quality and performance standards. Efficient and competent professional.

TOP SKILLS

Service quality standardsTeam orientedOverdue balance detectionSkip trackingAnalytical and critical thinking
Customer Support & Data Management SpecialistData & Billing Support SpecialistData Entry & Records SpecialistData Entry & Account Records Specialist
AllStateBroadPath HealthcareQuest DiagnosticsFord Motor Credit Company
Northwestern State University of Louisiana
Shreveport, LA

Detail-oriented professional with over 20 years of experience in customer support, finance, and records management. Proven ability to leverage advanced data entry accuracy, database management, and reporting expertise in a Data Entry Specialist role. Highly skilled in managing high-volume information with precision while ensuring compliance and supporting cross-functional teams through reliable documentation. Committed to delivering exceptional results and enhancing operational efficiency through meticulous attention to detail.

TOP SKILLS

High-volume data entry expertiseDatabase management (salesforce, microsoft dynamics, zendesk, quickbooks, sap fi)Spreadsheet proficiency (excel, google sheets – pivot tables, vlookup, macros)Data verification and reconciliationRegulatory compliance expertise
Technical Support Specialist Microsoft 365Technical Support Specialist
SubferoTelecel Zimbabwe
Great Zimbabwe UniversityCatholic University
Gloucester, United Kingdom

Technical Support Specialist with over 10 years of experience in IT support, troubleshooting, and business system optimization. Adept at delivering seamless Microsoft 365 onboarding experiences, resolving complex technical issues, and driving process improvements. Passionate about leveraging technology to enhance efficiency and customer satisfaction.

TOP SKILLS

Technical supportCustomer serviceProblem solvingCommunication skillsTeam collaboration
Branch Office Support SpecialistSales AssociateOffice AdministrativeOffice Administrative
-Tyree OilGDMI Enterprises - Napa Auto Parts-Genuine Parts Company - Napa Auto PartsSmart Parts Inc. - Napa Auto Parts
Eagle Point High SchoolPhagans' Beauty College
Eagle Point

Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments and offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments. Qualified with over 15 years of experience in fast-paced customer service and call center environments supporting company needs. Solid team player with outgoing, positive demeanor and proven skills. Personable and professional under pressure.

TOP SKILLS

CommunicationCustomer serviceOrganizationMulti-taskingResponsibility
Integrated Sales Support SpecialistRetail Store ManagerRetail Store Manager
AT&T MobilityWireless CommunicationsAlltel Communications / Verizon Wireless
Fayette-Ware Comprehensive High School
Florala

Accomplished Integrated Sales Support Specialist with a proven track record at AT&T Mobility, enhancing team efficiency and productivity. Excelled in leveraging Microsoft Office expertise and exceptional organizational skills to streamline operations. Demonstrated leadership in fostering strong team dynamics and delivering innovative sales strategies, significantly contributing to targeted objectives.

TOP SKILLS

Microsoft office expertiseAttention to detailTime managementMultitasking abilitiesOrganizational skills
Customer Support SpecialistPersonal ConciergeTrade SpecialistConcierge/ Front OfficeInternship - Marketing/AdvertisingFront desk agentFront desk agent
Binance.USWaldorf Astoria Beverly HillsRestoration HardwareThe Mosaic HotelREUSE Jeans, CoHollywood Roosevelt HotelHyatt Regency Hotel
West Los Angeles College
Playa Del Rey, CA

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

TOP SKILLS

Trade finance proficiencyFreight forwarding experienceData-driven decision makingCustomer serviceMultitasking
Medical Support Specialist RNPhysician Substitute NurseCOVID-19 VaccinatorRegistered NurseLPN
Biolife Plasma ServicesOctaPharma Plasma22 CenturyDavita Vineland DialysisVirtua Family Health Center
Rowan UniversityRowan College At Burlington CountyLincoln Tech
Sicklerville, NJ

Patient-oriented nursing professional with 15 years of hands-on experience in delivering quality direct and indirect patient care to individuals in professional settings. Fosters relationships with patients, caregivers, and coworkers to drive patient care goals and advance nursing philosophies.

TOP SKILLS

Patient assessmentsPatient-focused careEmr / ehrCpr/first aid certifiedRespiratory therapy functions
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