Hire Top Support Specialist

Bonnie Velasquez

Detail-oriented Medical Billing Specialist with 18+ years of experience in full-cycle revenue management, insurance claims processing, payment posting, and collections within surgical and diagnostic healthcare settings. Extensive knowledge of CPT/ICD coding, EOB reconciliation, pre-certifications, denied claim resolution, and patient financial counseling. Proven ability to increase collections, reduce aging balances, and maintain compliance with HIPAA regulations. Bilingual in English and Spanish.

Lloyd A Heckman

Experienced clinical support professional dedicated to delivering high-quality patient care with a focus on collaboration and achieving results. Known for reliability and adaptability in meeting changing needs. Adept at patient communication, medical documentation, and coordinating with healthcare providers. Recognized for strong organizational skills, problem-solving abilities, and unwavering commitment to providing exceptional support in the healthcare industry.

Darci R Dyke

Dynamic and results-driven professional with over two years’ experience at Tyler Technologies, excelling in software support and client resolution. I leverage strong analytical and customer service skills to enhance operational efficiency and drive successful outcomes. Committed to continuous improvement.

Ryan Privott

Proficient Signal Support Systems Specialist offering more than 13 years of experience in helpdesk operations, Communications Security Operations, network maintenance and mobile device support. Applies technical expertise and diagnostic abilities toward solving problems and maintaining usability and performance. Versed in large data storage networks, voice/data innovations, VPNs, Tactical Communications, and Radio Communications.

RENIQUECA ROPER

Highly professional, patient, and efficient Customer Service Representative dedicated to minimizing customer dissatisfaction and increasing customer loyalty. Terrific problem-solving and troubleshooting skills as a hardworking Client Support Specialist. Engaging and personable, promoting a 'client first' mentality and committed to contributing to team-based environments. Accomplished in client relationship management and sales strategy with [Number] years of expertise. Committed to identifying customer needs, recommending products and services, driving revenue, and fostering client loyalty. Accurate and clear when answering customer questions.

Shamaunee Lane

Experienced Medical Biller and Coder with two years in patient financial coordination and accounts receivable. Specialized in ICD-10-CM coding, resulting in reduced claim denials through careful detail management. Proven success in fast-paced call centers, achieving high performance metrics and providing excellent client support. Strong record-keeping skills in EMR systems, dedicated to enhancing operational efficiency and customer satisfaction.

Sherry Horst

Motivated Peer Support Specialist dedicated to coaching clients through life changes. Creates customized, structured support plans. Energetic and friendly with strong relationship-building skills.

Wendy Possage

Results-driven administrative professional with extensive expertise in Microsoft Office Suite and Google Platform. Recognized for streamlining communication across departments and enhancing workflow efficiency while maintaining meticulous records. Strong analytical and problem-solving skills support timely order processing and exceptional customer satisfaction. Committed to driving operational excellence and fostering collaborative environments that contribute to overall business success.