I am seeking a responsible opportunity with professional challenges to build a long term career in Cloud Telecommunication Engineering, Project Management and Management fields. I am professional Technologist with a wide range of experience in GSM Core Voice and Data System (2G/3G,4G VoLTE, MSS, MGW, TAS, SBC CDS, STP, DRA and with great understanding of CSDB, HLR, HSS, EIR systems). I am currently doing Cloud Applications Support on Diameter Routing Agent (DRA) and Signaling Transfer Points (STP). I am well experienced with 20 years in telecommunications both in Core Voice Mobile Network and Fixed Line Networks. I have worked as Senior Technical Officer Core Voice and currently a Specialist Cloud Application Support with aspiration in Managerial position. I am hardworking, self-motivated and passionate about telecommunication and the evolution of Telecommunication and now interested mostly in Telecommunications Over the Cloud. I take pride in my work and I am sure that I can add value in the responsible role given.
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Accomplished Customer Support Specialist with a proven track record at Meetze Plumbing, enhancing customer satisfaction through expert complaint handling and CRM software proficiency. Mentored staff and championed process improvements, significantly boosting service quality. Skilled in fostering client relationships and resolving complex issues, demonstrating exceptional empathy and strategic problem-solving abilities. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Diligent Lead Customer Service Specialist skilled at listening to customers, exceeding productivity targets and maintaining current knowledge of company offerings. Solves problems quickly to retain customers and delivers high level of service in every interaction. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Remote Customer Service position. Ready to help team achieve company goals. Diligent Lead Customer Service Specialist skilled at listening to customers, exceeding productivity targets and maintaining current knowledge of company offerings. Solves problems quickly to retain customers and delivers high level of service in every interaction.
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Combined 20+ years of experience working for both the federal government and US Military. Proficient in a range of computer applications and in performing an array of administrative, financial, and service-related functions. Well versed in financial analysis and identifying cost-saving opportunities. Exceptional skills in managing day-to-day operations, negotiating contracts, and analyzing logistics performance. Excellent communication skills which are pertinent for effective relationship-building and endorsed the importance of compliance with government regulations.
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To obtain a position in an environment where I can utilize techniques in a positive and fast paced environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
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Qualified Advanced Technical Support Specialist with 15+ years of helpdesk and customer service experience. Provides comprehensive technical support. Adept at engaging customers by identifying issues and streamlining steps to effectively resolve technical issues.
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Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
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Cloud and Infrastructure Support Engineer with over 12 years of successful experience in Cloud and Infrastructure technologies. Recognized consistently for performance excellence and contributions to success in Shipping, Telecom, BPO, Automotive industries. Strengths in Azure Cloud and Infrastructure technologies backed by many certifications.
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I have spent all my working years in customer service. I thrive being in a fast-paced environment surrounded by people. I am definitely a people person and have spent the last several years working from home. It's wearing on my mental health. I would love to be considered for the position of online shopper.
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