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Service Project ManagerNational Technical and Magnet Specialist, Remote Technical Support Engineer and Magnet SpecialistNational Technical and Magnet SpecialistRemote Technical Support and Magnet SpecialistRegional Service and Cryogenic SpecialistSales and Service ExecutiveSales and Service Engineer
Philips HealthcarePhilips LimitedSiemens LimitedLarsen & Toubro MedicalCistron Systems Pvt Ltd
Sikkim Manipal UniversityAndhra UniversityState Borad of Technical Education And Training
Pune

Results-oriented specialist with 27 years of experience in the high-end medical equipment industry. Specializes in project management, customer support, and magnet quench recovery for MRI. PMP Certified professional known for effective task management and supporting organizational goals through collaboration and adaptive strategies. Proven track record of leading global projects to enhance margins across MRI hardware components and implementing reliability projects to reduce equipment downtime. Skilled in directing root cause analysis and quality improvement initiatives to enhance field performance and minimize Defect on Arrival incidents.

TOP SKILLS

Project managementAgile methodologiesStakeholder managementRemote technical supportPeople management (120+ team)
Client Support SpecialistMortgage Loan Officer-LayoffLegal Administrator-LayoffRegional Account Manager -Layoff
Vensure Employer ServicesFairway Mortgage -Loan FactoryThemisTechKAR Global
Arizona State UniversityPhoenix College
Chandler, AZ

Experienced Customer Service and Sales Manager with over 15 years of expertise in driving sales growth, fostering strong customer relationships, and coaching sales representatives to achieve and exceed performance goals. Adept at managing customer service operations, monitoring team performance, and implementing strategies that enhance customer satisfaction and retention. Skilled in recruiting, training, and developing employees, with 1 year of human resources experience, including hiring, onboarding, and performance management. Recognized for excellent communication, organizational, and leadership abilities, with a proven track record of optimizing workflows, increasing efficiency, and building high-performing teams. Proficient in leveraging technology to streamline processes and deliver exceptional results.

TOP SKILLS

Customer service managementSales facilitationCall queue monitoringRecruitment and trainingPerformance management
IT Desktop Support SpecialistIT Project Support, IT Desktop Support Specialist
RJH Solutions Provider
EDISON COMMUNITY COLLEGE
Central, SC

I am a highly analytical, goal driven, hardworking, team player. I possess communication skills that allow me to listen, analyze, and resolve complicated issues. I work very well with all my team members to achieve all tasks assigned to us, and can always be counted on to complete all tasks on time with the objective of minimizing future issues. I always give an 100% plus effort at all times no matter what the task or project may be. Friendly Desktop Technical Support with over 20+ years of computer systems experience. Proven skills in installing, repairing and upgrading organizational hardware and system equipment. Strong problem solver always ready to boost client satisfaction and grow company reliability. Attentive Desktop Support Technician with 20 years correcting and preventing system malfunctions to mitigate downtime. Versed in both on-site and remote support provisioning. Excels at rapidly and reliably identifying hardware or software weaknesses for remediation through quick and cost-effective means. Attentive Desktop Support Technician with 20 plus years correcting and preventing system malfunctions to mitigate downtime. Versed in both on-site and remote support provisioning. Excels at rapidly and reliably identifying hardware or software weaknesses for remediation through quick and cost-effective means. Proven skills in installing, repairing and upgrading organizational hardware and system equipment. Strong problem solver always ready to boost client satisfaction and grow company reliability.

TOP SKILLS

Active directoryMicrosoft office products including office 365 and share point advanced troubleshootingProblem resolutionCitrixEpic
Autism Youth Support SpecialistCaregiver/Disability Support WorkerCustomer Service Support/CashierTechnical Operator Assistant
Society for Autism Support and ServicesGrace Kim(2012-2016), Sarah Groenwoud(2016-2017)7 ElevenPromos Technologies Inc./ Inotera Memories Inc.
CDI CollegeUniversity of Cordilleras
Calgary, AB

Adept at behavioral intervention and patient relationship management, significantly enhanced youth engagement at the Society for Autism Support and Services through innovative programming. Strong collaboration and organizational skills contributed to developing comprehensive support plans, improving life balance and security of children. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

TOP SKILLS

Collaboration and teamworkCommunication and relationship managementProfessionalismKnowledge of healthcare environmentMultitasking abilities
Mental Health Peer Support SpecialistIn Home CaregiverApartment Manager
County Of Riverside Behavioral HealthIHSS In Home Support ServicesHyder Properties Management
Health Staff Training InstituteCcappBlythe Community School
Riverside, CA

Empathetic Peer Support Specialist with proven experience to build trusting relationships with clients. Caring with genuine concern for wellbeing of peers. Understanding Peer Support Specialist knowledgeable in care system navigation and willing to share life experiences related to mental illness. Energetic professional with more than 1 years of expertise providing mental support as well as advice and assistance to those wanting to change lives positively. Hardworking Peer Support Specialist committed to coaching peers through life challenges. Develops customized plans for individual issues. Engaging and outgoing with strong communication skills. Hands-on Peer Support Specialist known for helping people in challenging situations and achieving recovery successes. Offering more than 2 years of sobriety and ready to help others reclaim lives through use of proper services. Dedicated professional with strong background in providing evidence-based counseling services to individuals, couples and families. Skilled in developing treatment plans, conducting assessments and documenting progress. Committed to advocating for mental health and well-being of clients. Focused professional ready to provide assistance in the form of scheduling appointments, accompanying individuals to meetings and supporting the recovery process. A multitasking Peer Support Specialist offering compassion and respect while communicating effectively. Compassionate professional known for delivering quality service that focuses on each patient's individuality. Highly trained Behavioral Health Specialist skilled in assessing needs, identifying educational resources and developing effective treatment plans. Strong background in fostering human connections for patients and caregivers alike. Passionate individual with exceptional skills in patient resource and referral management. An energetic Behavioral Health Specialist considered an expert communicator and a dedicated patient advocate. Observant individual with excellent interpersonal and communication skills builds meaningful relationships with clients and families. Experienced in working with clients from diverse cultural and religious backgrounds. Offers crisis intervention to help individuals navigate through traumatic experiences. Resourceful counseling professional with experience in providing individual and group support to help clients suffering from substance abuse issues. Skilled in developing and implementing treatment plans, conducting assessments and providing referrals to external resources. Committed to advocating for client rights and helping build positive coping skills. Passionate counselor dedicated to improving lives of individuals struggling with addiction and other behavioral disorders. Caring supporter of recovering patients with guidance toward tangible improvements and relapse prevention. Attentively implements sound treatment plans addressing unique patient needs and helps attain long-term behavioral goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level behavior health specialist III position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

TOP SKILLS

Relapse preventionSelf-harm preventionSuicide risk assessmentAnxiety managementEmotional regulation
Senior Homeowner Support Manager/ Expert Assist Specialist/ Homeowner Experience Account Manager/OnboardingComplex Group Sales Manager/ Meeting Services ManagerOn-Site Conference ManagerCatering and Delivery Department, Key Employee (Supervisor)Writing Tutor (University Writing Center)
TurnKey Vacation Rentals/VacasaWyndham Hotel GroupGordon Research ConferencesZio's Italian KitchenUniversity of Houston Clear Lake
University of Houston Clear LakeMicrocomputer Technology InstituteAcademy To Innovate Human Resources
Houston, TX

To obtain a position that utilizes leadership, operational, training and sales skills while allowing for continuing growth and development as a leader in a dynamic organization dedicated to client and employee satisfaction. Self-motivated Onboarding Coordinator brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.

TOP SKILLS

Office administrationAdministration and reportingBrand managementTeam developmentInterpersonal relations
Computer Support Specialist
United States Environmental Protection Agency
University of Kentucky Hopkinsville Com. College
Aurora, CO

Detail-focused Computer Support Specialist with 26 years employing knowledgeable, research-intensive approach to computer hardware and software problem resolution. Expert at performing complex IT troubleshooting and resolution projects. Thorough monitoring of equipment and application performance to meet organizational performance thresholds. Resourceful tracking of industry technology trends and self-observed issue-resolution activity for standards adoption and IT documentation. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Data Entry Clerk position. Ready to help team achieve company goals. Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Efficient and precise with commitment to finishing jobs quickly and accurately. Proven to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity.

TOP SKILLS

Database managementHardware repairHelpdesk managementApplication supportTechnical troubleshooting
Lead Desktop Support SpecialistComputer Lab Assistant\ Tech Support
Northside ISDSan Antonio ISD
Thomas Jefferson High School
San Antonio, TX

Attentive Desktop Support Technician with 20 years correcting and preventing system malfunctions to mitigate downtime. Versed in both on-site and remote support provisioning. Excels at rapidly and reliably identifying hardware or software weaknesses for remediation through quick and cost-effective means.

TOP SKILLS

Service schedule coordinationSecurity standardsSystem performance assessmentResolving problems and incidentsDefect analysis and resolution
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