Hire Top Support Specialist

Shelly Grimshaw

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Personable and dedicated Customer Service Representative with extensive experience in Aerospace industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Kyle Wallace

As the Cyber Support Specialist III at NTI, my role is pivotal in deploying Apple devices with Microsoft Intune and managing user accounts across multiple platforms, including Active Directory and Azure. Our team excels in delivering top-notch support to an organization of over 40 users, driven by a commitment to technological proficiency and user satisfaction. With a rich background in enterprise IT support, I've developed a keen expertise in endpoint device management and troubleshooting. My tenure at Zachry Group armed me with the skills to monitor security systems effectively and collaborate with IT teams nationwide, ensuring cohesive technical operations and enhanced security measures.

Joshua Fuller

Two-year IT Technician with a Bachelor's Degree from Colorado Technical University in Computer Science. Practical skills and providing a wide-ranging of services installing, troubleshooting, and fixing software and hardware in various computer and printer systems. Exceptional written and verbal communication skills, able to explain complicated information to end-users to ensure efficient use of technologies. Hard-working and reliable professional.

Christina Froehlich

Versatile professional adept at managing multiple projects, providing exceptional customer support, and streamlining office operations for major productivity gains. Highly developed organizational skills and attention to detail with excellent interpersonal and communication skills, both written and verbal. Ability to problem solve, troubleshoot, and work under pressure. Motivated with high aptitude for acquiring new knowledge and a talent for quickly mastering new programs, with high proficiency in Microsoft Office, Adobe, Google Suite, Microsoft Teams, Workday and Zoom.

Rachel Sparks-Rechner

Resourceful professional with extensive experience in customer service, office administration, and educational support. Demonstrates strong organizational and communication skills, contributing effectively as a results-driven team member. Recognized for adaptability and problem-solving abilities, coordinating successfully across diverse teams and stakeholders to meet strategic goals.

Collett Watson

Goal-oriented professional with a commitment to social well-being and efficiency. Demonstrates strong task management skills in high-pressure environments, consistently meeting project goals and deadlines. Motivated team player focused on enhancing departmental productivity while continuously developing skills and mastering new challenges.

Madylyn Morgan

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and a natural leader.

Alyssa Serdinsky

Compassionate individual with experience across diverse settings, including schools and community health organizations. Skilled in developing tailored counseling strategies that address individual needs, fostering emotional growth and resilience. Demonstrated ability to build trust and rapport with clients from varied backgrounds, leading to significant improvements in mental well-being and life satisfaction.