Hire Top Support Specialist

William Lane

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Dynamic Senior Support Specialist at Eaton Corporation with a proven track record in enhancing customer satisfaction through effective problem-solving and proactive issue resolution. Skilled in client relationship building and quality assurance, I successfully implemented training programs and improved documentation processes, driving operational efficiency and fostering team collaboration. I’ve been playing hockey for 40 years and I am currently playing twice a week. My coaching began as an assistant coach in the PAL house league in Haupauge, NY for 6 years, from 2000-2006. I am currently coaching in my 6th season (3rd year) for the PHHL in the North Division out of the Factory in Wake Forest. I have coached in the 12U Advanced division for the last 2 years and previously coached in the 10U Advanced Division was most recently the Co-Coach for the 12U Select team in the 2024-25 season. I have also been one of the volunteers for the skater clinics held by PHHL in 2023. During the summer of 2023 and 2024, I helped run the 10U and 12U pickup games for Polar ice in Wake Forest. In the summer of 2024, I put together a weekly, private pickup game, with balanced lines and coaches. It was a great way to keep the players engaged and offer some instruction. Currently, I am hosting a skills clinic once a week in Wake Forest. With my private events, I already have over 100 clients from the Rolesville and Wake Forest area skating at my events. I will be hosting these skates throughout this summer.

Amanda Redus

Detailed Data Entry Clerk with experience inputting and organizing data in various software and applications. Highly organized individual recognized for transposing large amounts of data with accuracy and speed. Trained in administrative and clerical duties including word processing and spreadsheets. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working remotely unsupervised.

LaDeana Morehead

Skilled worker with proven ability to perform variety of tasks including customer service. Ability to multi-task, operate multi-line phones, work independently and within teams in fast-paced, high volume environment. Excellent work performance and attendance record.

James Duffield

Resourceful and adaptable Manager with over 15 years of experience in scheduling, staff training, protocol development and process improvements. Meticulous team builder with expertise in employee engagement, project management, customer relationship management (CRM), time management, vendor management and conflict resolution.

Lindsay Lopez

Experienced education leader with a strong focus on fostering collaborative environments and driving student and faculty success. Adept at building relationships and promoting success through tailored strategies and strong communication skills. Skilled in curriculum development, staff mentoring, and conflict resolution. Known for adaptability, reliability, and commitment to meeting evolving needs of all stakeholders. Equipped to make significant impact through effective team management and strategic planning.

Athena Chittum

Accomplished Facilities Support Specialist with extensive experience at Staples Advantage, specializing in project management and customer relationship enhancement. Demonstrated proficiency in AS400 and Nexus to drive operational efficiency and resolve complex customer challenges. Recognized for achieving significant service goals through strategic team leadership and innovative inventory system development. Expertise in managing specialty accounts ensures a high level of client satisfaction and operational success.

Troy Marsh

Compassionate leader and skilled helper with more than 20 years of experience in a variety of leadership, education, and counseling roles and success in creating safe, inspiring environments. Highly motivated to learn and grow in a variety of environments. Welcoming and accomplished in developing and shepherding people toward their professional, personal, and spiritual goals.

Angela Marshall

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.