Hire Top Support Specialist

Randa Ginsky

Professional Community Support Specialist with a solid background in community services. Adept in conflict resolution, needs assessment, and resource coordination. Strong focus on teamwork and adapting to changing circumstances to achieve impactful results. Reliable, empathetic, and skilled in communication and problem-solving.

Francene Ferguson

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Amanda Scimeca

Highly motivated employee with a desire to take on new challenges. Dedicated and detail-oriented with work experience in private and hospital medical laboratories, technology and information literacy instruction, management of budgets and facilities and supervisor of volunteers and staff members. Skilled in performing a wide range of laboratory tests and procedures, ability to utilize various software systems and databases, organized and analytical, experienced in instruction and collaboration with a drive to help others.

Robert Wood

Astute Application Support Specialist with proven ability to analyze, diagnose and resolve support issues. Experienced in providing comprehensive technical support to users and resolving complex technical issues. Possesses knowledge of standard operating systems and networking protocols.

Theresa C. Hoffman

Dedicated government employee bringing 20 years of experience in confidential settings. Methodical, detail-oriented and highly organized. Focused on keeping clerical tasks moving smoothly. Experienced in creating and filing court petitions. Exceptional speed and accuracy of records. Adept at working quickly to process paperwork, type documents and mail correspondence. Proficient in managing multi-line telephone systems, using Microsoft and Excel and adapting to new processes. Punctual, reliable and attentive to business and customer needs.

Robert Lee

Customer Experience Leader with expertise in managing and scaling remote support teams. Focused on healthcare operations, quality assurance, and escalation management, driving continuous improvement and strategic planning. Dedicated to fostering a people-first culture that enhances service delivery and customer satisfaction through effective KPI development and relationship management.

Kathleen Cleavenger

Dynamic Peer Support Specialist with a proven track record at Broaddus Hospital, excelling in recovery guidance and relationship-building. Expert in resource navigation and crisis intervention, significantly reducing emergency incidents. Committed to enhancing client wellness through tailored support strategies and advocacy, fostering trust and promoting sustainable recovery outcomes. Experienced with peer support and mental health advocacy, providing essential guidance and support to individuals. Utilizes effective communication and empathy to create a trusting and supportive environment, with knowledge of mental health resources and strategies to assist individuals in their recovery journey. Experienced leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for a collaborative approach and commitment to excellence. Hands-on Peer Support Specialist known for helping people in challenging situations and achieving recovery successes. Offering more than 18 years of sobriety and ready to help others reclaim lives through use of proper services. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Akinola Afolabi

Over 14 years of experience in project management, implementation, and customer support in the financial services industry. Implemented process improvements resulting in a 20% decrease in implementation time, and a 30% increase in customer satisfaction. Collaborated with cross-functional teams to achieve 100% client retention, and influenced product design.