Dedicated and focused Senior Support Engineer who excels at prioritising, completing multiple tasks simultaneously and following through to achieve project goals. Seeking role of increased responsibility and authority.
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Experienced Application Support Engineer with over 5 years in enterprise application support and database management within FMCG distribution. Specializes in MS SQL Server, PostgreSQL, incident management, and SLA-driven support. Excels in troubleshooting complex issues and delivering effective technical solutions to enhance customer satisfaction.
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Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products. Detail-oriented IT Support Engineer with extensive experience in telecommunications, retail and customer service. Troubleshoots highly technical, complex issues with ease and patience. Delivers Tier 2 and 3 support knowledge.
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Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
TOP SKILLS
Innovative IT Support Specialist with experience in selecting and setting up diverse technical equipment. Strong written and oral communication skills resulting in knowledgeable, satisfied customers. Excellent instructional and problem-solving skills reduce concerns related to new technology.
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Network Engineer with 4+ years of experience in network support, escalation support, network administration, and systems administration. Skilled in delivering technical support, managing network operations, and maintaining enterprise-wide area networks across multi-platform. Skilled in troubleshooting and resolving network issues, optimizing network performance, and ensuring high levels of network security.
TOP SKILLS
Dedicated Technical Support Engineer / Systems administrator who easily adapts to providing service via phone, email, remote desktop systems and more. Committed to successfully resolving all issues and complaints to support business continuity and operational throughput with over 5 years of experience. Dynamic manager of company-wide technical health and technological integrity.
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Results-driven DevOps Engineer with over 5plus years of experience in L3 support, CI/CD automation, containerization, and cloud infrastructure management across AWS and GCP. Proficient in Linux system administration, infrastructure as code (Terraform, Ansible), scripting (Python, Bash), and monitoring solutions (Prometheus, Grafana, ELK Stack). Strong expertise in Docker, Kubernetes, and secure, scalable deployment pipelines using Jenkins, GitLab CI/CD, and AWS DevOps tools. Adept at ensuring high system availability, optimizing performance, and driving continuous improvement in enterprise environments.
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