Hire Top Support Engineer

Frank Menang

I have 10+ years of hands-on experience as a Cloud database engineer and as a Devops Engineer with experience in AWS, Azure and GCP. Business-minded Technologist with a passion for cloud and big-data. Experience leading Fortune 500 and Global 2000 customers with their digital transformation in the cloud. Extensively worked on Oracle 12c and 11g, Hadoop and Data warehouse technologies on AIX, Linux, UNIX and Windows environments. Experienced in Migrating Oracle Customers Applications, Databases and Data warehouse to AWS Cloud Space and Infrastructure, providing customers Big Data and Analytics solutions and guide and develop customers DevOps solutions for successful application deployment and just in time feature releases. I have worked on multiple platforms, environments and industries spanning Finance, IT, Insurance and Tech sectors, with an ability to work both as an individual contributor and as a member of a team. Experienced with cloud infrastructure management and technical support. Utilizes problem-solving skills to address complex technical issues and enhance system performance. Knowledge of cloud platforms, scripting, and customer communication ensures efficient and effective support.

Mantas Morkunas

Self-motivated, skilled professional with 10 years of It Support experience providing software, hardware, client/ server and networking technical support. Proven success working in high-volume, 24x7 technical call centers. Demonstrated strengths in rapidly diagnosing, troubleshooting and resolving client issues. Consistently praised for communicating effectively with both technical and non-technical users. Known for excellent problem solving skills and patience in dealing with frustrated, anxious users.

Jeyakrithiga Sathyanarayanan

Seasoned Software Engineer with 8+ years of experience specializing in server support, database management, and financial technology systems. Proven track record in Linux administration, cloud computing, and high-volume transaction processing, with expertise in Informix, Informatica, and database troubleshooting. Demonstrates strong technical support capabilities, particularly in SQL/Oracle environments, with a consistent history of efficiently resolving system issues and implementing innovative solutions for optimal business operations. Technical support professional with robust background in troubleshooting, network configuration, and customer service. Known for strong analytical skills and effective communication in high-pressure environments. Consistently collaborates with teams to solve complex issues and adapts to dynamic technical requirements. Skilled in system diagnostics, software installation, and providing clear, actionable solutions. Technical support professional with robust background in resolving technical issues and enhancing user satisfaction. Known for effective troubleshooting and problem-solving skills, consistently ensuring smooth system functionality. Highly collaborative team member focused on achieving results and adapting to evolving needs, with strong communication and technical skills.

Paul Konenkamp

IT professional with over 20 years of experience in supporting mission-critical systems within financial and enterprise environments. Expertise includes UNIX/Linux systems, batch job scheduling, automation, SQL diagnostics, and production support. Committed to enhancing system stability and operational excellence through intelligent automation.

Andy Ho-Tak Wong

Seasoned IT professional with a robust background in technical support and project management, notably at Eton ICT. Expert in network configuration and customer support, I excel in troubleshooting and remote diagnostics, ensuring optimal system performance. Demonstrated ability to lead teams and manage projects efficiently, enhancing operational excellence and client satisfaction.

Paul D Uidl

Highly accomplished, award winning IT Specialist with established skills seeking to further abilities in IT Development. HIGHLIGHT OF QUALIFICATIONS: Years of experience in System/Network administration & technical troubleshooting. Knowledge in wide variety of networking environments and software applications. Reputation as a strong leader and consistent high-level performance. Team player with excellent interpersonal and communication skills.

Sreedhar K R

Experienced Big Data Platform support Professional with 12 years information Technology and about 6 years plus experience in Hadoop, Snowflake and Synapse Infrastructure Support. Excellent reputation for resolving problems and improving customer satisfaction.

Kenneth Chambers

Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.