Aspiring leader with a diverse technical background in avionics systems and aircraft maintenance. Five year’s military experience, skilled in FLIR systems, electronic attack systems, flight displays, and curriculum development. Broad spectrum of curriculum and delivery experience. Three years of civilian experience skilled in disassembly, assembly, and adjustment of electronic equipment. Three years of technical writing and editing and content development. Skilled in understanding technical publications, schematics, and manuals. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
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She has been working in businesses focused on customer service for the last 9 years, moving from waitressing position to Front Desk Customer Service Agent, showing great commitment and eager for leaning and make a career, she was also assistant of the reservation department for 5 months. Thinking on providing a quality service to the clients and expand her career opportunities she was working in customer services in Sykes for the company AT&T. My First experience in Cisco was in the position of Cisco Tac access, in that position I created the case for the engineers, review contracts, special requirements and basic technical knowledge after that I was promoted to Cisco Tac in the webex teams position until March 2020 because the account was close and they offer to me the server Virtualization Team which is my actual position, I work with 2 type of Cisco Server in the area of solving cases about the configuration, different type of Operating System (like linux & ESXI, Hardware), Virtual machine and Upgrades, our challenge is to help the customer to fix the problem or the network down situation in least time to lower their business impact besides that clear doubts, customer educations and have the best Cisco experience. Also, I was working on touch with CISCO partner with the Hight touch Technical support Team for one year of contract, in this position I was working with very high level contracts, specific golden rules for each client, troubleshooting and working together with the Htoms of the customer account and coordinate any customer request during the handling of the cases. Innovative professional in engineering field known for high productivity and efficient task completion. Skilled in project management, problem-solving, and technical writing. Excels with strong communication, teamwork, and adaptability, ensuring successful project outcomes and collaborative work environments.
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Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
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Mobile Device Management Engineer with over 30 years of experience in IT support. Currently supporting various MDM solutions for the last 12 years.
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Experienced HealthCare IT Support Engineer with a strong background in user support and root cause analysis. Extensive understanding of hospital operations and an unwavering commitment to resolving issues until completion. Thrives in both remote and desk-side work settings. I am seeking a full-time, suitable position where I can continue to enhance and apply my extensive experience. With over 10+ years of experience in the IT domain. Capable of a strong hospitality background with the motivation, enthusiasm, and commitment to take full responsibility for assigned work and have a proven track record in IT technical domains like computer hardware, software, and networking.
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To secure a challenging role as a Technical Sales Support Engineer in a valve manufacturing company where my skills can be effectively utilized to contribute to the company's growth and success. Experienced technical sales support engineer with a robust background in mechanical engineering and extensive expertise in sales processes, order management, and technical documentation. Proficient in preparing inspection test plans (ITP), procedures, and technical offers in compliance with client specifications. Adept at ensuring smooth operations and compliance with contractual terms, with a proven ability to enhance production planning efficiency and improve workflow through effective communication and collaboration.
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To work in a dynamic professional environment with a growing organization where I can utilize my skills and experiences and the opportunity to upgrade my knowledge about the new and emerging trends in the sector whereby, adding as a valuable asset to your esteemed organization.
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Adept at swiftly resolving technical issues, as demonstrated at Sezzle, I bring a proven track record of enhancing customer satisfaction through excellent support and strong analytical skills. My background includes streamlining processes and significantly improving service quality, with a keen eye for detail and a commitment to clear, effective communication.
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