Hire Top Support Engineer

Dipali Buddhadev

Experienced Technical Support Engineer with demonstrated history of working in the information technology and services industry. Skilled in Application Support and Implementation, Troubleshooting, Configuration, CRM, Product Support. Proven to understand Business requirements and translate into actionable project plans.

Jake Whitford

Reliable employee seeking a more creative position or a role in a more creative industry. Have a lot of experience in dealing with numerous types of customers internal and external. Offering excellent communication and good judgment.

Gautam Kumar

Results-driven IT Support and Incident Management Engineer with over 8 years of experience delivering global technical support and incident management across multiple channels, including chat, phone, and email. Expertise in managing P1/P2 incidents, conducting Root Cause Analysis (RCA), and utilizing ServiceNow for effective ticketing, reporting, and escalation management. Proven track record in achieving First Call Resolution while providing premium support for Adobe products, Windows, macOS troubleshooting, and enterprise application deployment. Recognized for exceptional customer relationship management, strong communication skills, and a process-driven approach to service delivery in fast-paced 24/7 environments.

Nadir Adayev

Dynamic Customer Support Engineer excelling in root-cause analysis and issue resolution. Known for enhancing customer satisfaction through effective troubleshooting and empathetic communication. Adept at delivering timely solutions, ensuring clients receive exceptional support and service.

Markita Parson

Dynamic Technical Support Engineer with a proven track record at Verizon, adept in technical troubleshooting and fostering customer loyalty through empathetic service. Excelled in diagnosing complex issues and implementing solutions, enhancing data security and customer satisfaction. Skilled in communication and problem-solving, consistently achieving high case closure rates.

Elmer Engana

User-Oriented Help Desk Supervisor with 4 years and 4 months of experience in leadership. Adept at managing an efficient desk of 10-15 workers and maintaining long-term relationships with clients. Resourceful and adept at giving detailed and concise instructions. Successful at training employees and ensuring excellent customer service.

Grace Kim

Organized and self-motivated process and hardware engineer with 7.5+ years of experience in semiconductor industry. Demonstrated expertise in hardware, process as well as project management with excellent communication and interpersonal skills.

Nagalakshmi Seelam

Highly organized and dependable professional with a proven ability to manage diverse priorities effectively. Approach challenges with a positive attitude and a strong commitment to team success. Willing to take on extra responsibilities to meet and exceed team goals. Proficient in SQL, HTML, Java, GitLab, change management, incident management, customer service, and a range of technical tools and systems. Experienced in network configurations, IBM MQ, XML, JavaScript, and more.