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Hire Top Support Engineer

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IT Support Engineer IIT Help Desk Support TechnicianIT Help Desk Support – Remote
Amazon.com Services LLCBlues Lynx Inc.Fraternite Matin
IFPG - ISFPT
Fredericksburg, VA

Technical Support Engineer | 6+ Years of Experience Results-driven Technical Support Engineer with over 6 years of experience resolving complex hardware, software, and network issues across enterprise environments. Proven ability to implement innovative solutions that enhance system reliability and user productivity. Skilled in troubleshooting, end-user support, and incident management, with a strong focus on customer satisfaction and continuous service improvement. Known for clear communication, cross-functional collaboration, and delivering technical support in fast-paced, high-demand settings.

TOP SKILLS

Hardware: pc/laptop troubleshooting, printer support, basic networking (routers, switches)Software: various operating systems like windows, macos, linux, microsoft office suite, ticketing systems like jira, servicenow and zendeskNetworking: knowledge of fundamentals (tcp/ip, dns, dhcp, firewalls, etc.) and troubleshooting network issuesSystem administration: perform system administration tasks, including setup, configuration, and maintenanceCloud technologies: microsoft 365, aws (basic understanding)
Technical Support EngineerTechnical Support Specialist IIProduct Support AnalystSenior Customer Care Coordinator / Subject Matter ExpertInformation System Technician Petty Officer Third Class
ChargePointSalucro Healthcare SolutionsOPTUM 360BRIOVA RX Specialty PharmacyU.S. Navy
Embry - Riddle Aeronautical UniversityThe Art Institute – San Diego
Surprise, AZ

Self-motivated and creative individual with a passion for problem-solving, both independently and collaboratively. Strong troubleshooting skills, excellent diagnostics, and repair abilities, with meticulous attention to detail and a methodical approach. Skilled technical support analyst with extensive experience in technical support and operations. Thrives in fast-paced environments and excels at swiftly resolving issues while ensuring high customer satisfaction.

TOP SKILLS

Clear written and verbal communicationCrms, salesforce, jira, confluence, snape engage, hl7Data processing and data entry, microsoft officeWorking knowledge of sql scripts and reports, database supportDocumentation and knowledge base learnings
Technical Support EngineerTechDrains TechUnit OperatorDriver/pickerPipefitterArmed GuardSecurity Guard
DLA ServicesFrommelt Dock DoorBudget DrainsTeknor ApexTirMark United EastGeneral Dynamics Electric BoatDunbar armoredApg Security
Job CorpMount Pleasant
West Warwick, RI

Engaged in continuous skill development to adapt to evolving challenges in a stable and dynamic workplace setting.

TOP SKILLS

Technical supportTechnical troubleshootingProblem-solvingApplication supportHardware configuration
Designated Technical Support EngineerCompany:Netskope Inc(https://www.netskope.com/)Company: Infoblox(https://www.infoblox.com/)Company: Infoblox(https://www.infoblox.com/)
Company:Exabeam, Inc(https://www.exabeam.com/)2445 Augustine Dr 3rd Floor,Santa ClaraGlobal HQ Office:2390 MISSION COLLEGEInfoblox India
University: Pondicherry University
Santa Clara, CA

Analytical and experienced Senior Cloud Security,Network Systems Security Engineer with 11+ years of experience in Cyber Security services,Core network, and IT products and services. Proven ability to work effectively in fast-paced,highly critical and technical Cyber Security/Network System environments.

TOP SKILLS

Expert in network infrastructure administration and network engineeringExcellent knowledge and expertise in supporting cloud ,network security technologies such as: casb/secure web gateway proxies , ssl/ipsec/gre, siem/soc-cloud and native security operations platform,vpn, sso, forward/reverse proxy, cloud-based zero-trust vpn network accessExpertise in dns,dns security with multi-cloud visibility,dnssec and control and response to accelerate cyber threat detection and responses,dhcp,ipamExpertise in netskope cloud apps security , zero trust security solutions and servicesSolid expertise in web security,tcp ip networking protocols,dns, dhcp,ipam,ntp,snmp and other product related protocols and technology
Escalated Support EngineerSenior Network AdminstratorSystem Administrator
BCD VideoNetwork IgniterEngrana LLC
Western Michigan University
Munster, IN

Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.

TOP SKILLS

End-user trainingHardware installationDesktop supportSystem upgradesSoftware deployment
Senior DevOps Engineer , SRE , Operation SupportSolution LeadSenior Software EngineerOracle Developer
Charter CommunnicationsATTOutworks Solution Private LimitedEnflexis Solution Private Limited
Punjab Technical University
Saint Louis, MO

Infrastructure & DevOps Engineering leader with 14+ years of experience managing large-scale Linux/Windows environments. Proven track record in driving CI/CD automation, ensuring high availability, and reducing incidents through root cause analysis and patch governance. Skilled in SRE practices, cross-functional leadership, and leveraging Privileged Access Management (CyberArk) to secure enterprise platforms. Hands-on expertise in Azure Cloud, Jenkin, GitHub, SonarQube, JFrog Artifactory, IaC. Experienced in SRE-driven observability, trend analysis, latency diagnosis, and cross-environment validation.

TOP SKILLS

Infrastructure & os: azure cloud, vmware, rhel, windows server, and infrastructure-as-code (iac)Cloud & devops: jenkins (ci/cd), github & workflows, ansible automation, and python scripting.Container & platform: docker, confluence saas, and infrastructure provisioning automation.Security (devsecops): sonarqube (sast), stackhawk (dast), devsecops pipeline integration, ghas, and cyberark pam.Observability: azure monitor (dashboards/alarms), datadog, pagerduty, nagios, rca, and proactive trend analysis & alerting frameworks.
Desktop Support EngineerMail CarrierOvernight Stocker/E-Commerce Personal ShopperCleaning Business OwnerHIM TechnicianSupply Chain Specialist
Foundation Health PartnersUnited States Postal Service, USPSFred MeyerSelf Employed ServicesFoundation Health Tanana Valley Clinic
Fairbanks North Star Borough School District
Fairbanks, AK

Passionate about Oregon's natural beauty and eager to contribute to its conservation efforts, bringing a decade of customer service expertise and lifelong immersion in Alaska's wilderness to the Seasonal Park Ranger Assistant role. Currently relocating to Salem, Oregon, I am committed to fostering environmental appreciation and delivering exceptional visitor experiences at State Capitol & Willamette Mission State Parks.

TOP SKILLS

Customer serviceInterpersonal communicationTeamworkCustodialComputer literacy
Config IT Technician/ IT Support/IT EngineerSOLAR INSTALLERDESKTOP SUPPORT TECHNICIANWARRANTY TECHNICIAN
HP & RyderPOWERHOME SOLARINDIANA UNIVERSITY HEALTH HOSPITALFOXCONN
PURDUE UNIVERSITY

Analytical and performance-focused professional, offering hands-on experience with multiple operating systems, business enterprise applications, technical support and troubleshooting, as well as quality assurance and systems support. Expert at problem-solving, analyzing, testing, deploying, and managing applications toward optimum performance, availability, and speed. Skilled at identifying and implementing large-scale technology solutions to enhance security and optimize productivity, improve efficiency, and achieve organizational goals and objectives. Known for excellent communication and interpersonal skills in providing outstanding service; responding to clients' needs, concerns, and inquiries; as well as conveying technical concepts into easily understood language to customers and end users.

TOP SKILLS

Mobile device deploymentHelp desk operationsDesktop technical supportPeripheral repair
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