Hire Top Support Engineer

Sagar Jethva

Professional with significant technical support background, equipped to excel in advanced troubleshooting and systems management. Skilled in diagnosing complex issues, implementing solutions, and ensuring seamless operations. Strong focus on team collaboration and adaptability, consistently driving results and enhancing system performance. Proficient in network configuration, software deployment, and customer service, bringing reliability and flexibility to any technical team.

Fernando Felix da Silva

Field Service Engineer with 4+ years of expertise in scientific and analytical instrumentation, specializing in HPLC, mass spectrometry, UV-Vis spectroscopy, and PCR platforms. Proven ability in equipment calibration, maintenance, and client training within UKAS and ISO-compliant settings. Demonstrated success in optimizing laboratory workflows and ensuring regulatory compliance, resulting in enhanced client satisfaction through effective technical support.

Manav Gupta

Customer-obsessed Cloud professional with close to 5 years of experience at AWS, delivering technical guidance, solving complex infrastructure issues, and driving strategic customer outcomes. Proven success in leading global initiatives, mentoring technical teams, and enhancing service quality across Compute domain. Skilled in stakeholder management, proactive support, and solution optimization.

Abhijith Anand

Dedicated IT Support professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Experienced Senior Support Engineer with over 9 years of experience in IT Infra and support industries. Excellent reputation for resolving problems and improving customer satisfaction.

Chenyang (Freddy) Ma

Detail-oriented Senior Technical Support Engineer with over 7 years of experience in top-tier US-based MNCs. Proven expertise in L2/T2 Application Support, Azure Administration, and global stakeholder management. Strong technical foundation in Linux, MySQL, and Cloud Infrastructure (Azure/AWS). Successfully managed complex technical escalations for enterprise clients across APAC, EMEA and North America. Currently pursuing AWS Solutions Architect Associate (SAA-C03) to further enhance cloud architecture capabilities.

Mounika Thati

Dynamic Senior Technical Support Engineer with Salesforce, recognized for exceptional problem-solving and customer advocacy. Achieved a 100% case closure rate while delivering expert technical troubleshooting and fostering strong customer relationships. Proficient in issue research and committed to continuous improvement, ensuring high satisfaction and seamless product adoption.

S N R Manojna Voleti

Experienced BI Support Engineer familiar with user support and root cause analysis. Advanced knowledge of data analysis, problem solving and report support operations and dedication to see issues through to end. Works well in both remote and desk-side environments.

Monika Kotikalapudi

Software Engineer with 4.5+ years of experience across full-stack ASP.NET MVC development, Azure cloud services, API development, data engineering support, and production support. Experienced in building and maintaining enterprise applications using ASP.NET MVC, C#, SQL Server, and implementing CI/CD pipelines with Azure DevOps. Hands-on experience developing Azure Function Apps and REST APIs using .NET (C#), integrating workflows with Azure Logic Apps, and supporting ETL/data processing activities. Strong background in production support, application monitoring, incident resolution, and SLA compliance, with proven ability to work in Agile environments and deliver scalable, reliable Azure-based solutions.