Hire Top Support Engineer

Miguel Llauger

IT support professional with over 10 years of experience in desktop support, Windows migrations, and Active Directory management. Proficient in diagnosing hardware and software issues and managing IT operations in both enterprise and retail environments. Bilingual in English and Spanish, with a commitment to service excellence and operational efficiency. Proven track record in overseeing daily operations and implementing policies that enhance business performance and profitability.

Kevin Berry

Experienced IT Engineer skilled with deploying, troubleshooting, and updating hardware and software assets aimed at improving quality and efficiency. As a consultant, closely worked with clients to analyze and optimize applications and systems including on-premises migration to existing cloud computing technologies, improving network connectivity and hardening security systems.

AL KELLEY

Senior technical support engineer with extensive experience at Access Group, specializing in advanced troubleshooting and customer satisfaction.

Alexander Lilly

Experienced IT professional with over 5 years of experience in the Department of Defense (DOD). Strong technical skills in network administration, cybersecurity, and system administration. Hands-on experience with successfully implementing and maintaining network administration derived from managing installation of CANES and CANES networking systems and infrastructure. Strong ability to troubleshoot and problem-solve in a fast-paced environment. Committed to staying current with industry developments and best practices. Currently holds an Active Secret Security Clearance, CompTIA Security+, Azure Administrator Associate and Cisco CCNA.

Tara Heard

Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.

Meenakumari Sivamurugan

Results-driven IT Professional with 15+ years of experience spanning Middleware Administration, SharePoint Administration, Microsoft 365 Solutions, and Business Process Automation. Proven expertise in production support, application availability, infrastructure stability, performance tuning, and enterprise application administration. Extensive experience managing IBM WebSphere Application Server, IBM HTTP Server, and WebSphere Process Server environments across Linux, AIX, and Windows platforms. Skilled in troubleshooting complex technical issues, implementing system improvements, and ensuring operational excellence in enterprise environments. Experienced SharePoint Administrator and Power Platform Engineer with hands-on expertise in SharePoint Server, SharePoint Online, Power Apps, Power Automate, and Nintex Forms. Demonstrated ability to design and implement business applications, automate workflows, streamline approval processes, and improve organizational productivity through digital transformation initiatives. Certified in Microsoft Power Platform Fundamentals (PL-900) and Microsoft Azure AI Fundamentals (AI-900), with a strong interest in modern workplace technologies, automation, and AI-driven business solutions.

Tyler Braxton

Results-driven IT Infrastructure and Network Engineer with 7 years of experience in network engineering and systems administration. Expertise in deploying data center hardware and managing multi-site infrastructure builds. Skilled in Cisco switching, firewalls, and server administration across Windows and Linux environments, contributing to organizational deployment standards and operational efficiency.

Chris Simonson

I have extensive experience supporting technical processes and thrive in dynamic environments that require adaptability and problem-solving. As a highly motivated and positive professional, I bring strong organizational, communication, and multitasking skills to every role. I quickly learn new skills, take on diverse responsibilities, and seamlessly transition into new projects. Whether collaborating with a team or working independently, I am results-driven and committed to continuous learning to meet the evolving needs of the business and the products I support.