Hire Top Support Engineer

Alex Ferrao

Driven technical and project management professional with over 5 years of experience in the FinTech sector, specializing in strategic onboarding and project management. Eager to bring expertise in client engagement and technical project delivery to FrankieOne, aiming to enhance customer satisfaction and streamline integration processes for high-value clients.

Brandon Sheptow

Dynamic Network Administrator/Engineer with a proven track record in managing and maintaining network systems, adept at troubleshooting complex issues and implementing innovative solutions. Strong technical skills and meticulous attention to detail enhance system functionality and user satisfaction. Recognized for fostering collaborative teamwork and adaptability in fast-paced environments, consistently contributing to organizational success through effective communication and problem-solving abilities. Committed to leveraging expertise in technical support to drive operational excellence and improve network performance.

Ezinneamaka Ugwu

IT Support professional with strong experience in technical troubleshooting, service desk operations, and end-user support. Proven ability to resolve issues efficiently, manage tickets within SLA, and deliver high-quality customer service in fast-paced environments. Adept at communicating technical information clearly to non-technical users while ensuring service delivery aligns with organisational KPIs.

JORDAN HAMPTON

Driven and motivated Sales Engineer with exceptional consultative sales skills to help customers solve technical problems. Works in tandem with sales team to exceed customer expectations for functionality, cost-effectiveness and successful system rollout. Offering strong work ethic and track record of building loyal customer relationships.

Mohamed Nabeel Amir Mohamed Jeelani

Highly organized and detail-oriented administrative professional excels in Infrastructure Security and specialized projects. Resourceful and adaptive team leader with expertise in Access Control, Visitor Management System, Intrusion Detection, Video Management Systems, project management. Certified Project Management Professional (PMP)® with MBA degree in Project and Operations Management and Bachelors degree in Electronics and Communications Engineering. I have a proven track record of leading continuous improvement initiatives, providing application support, and building partnerships with internal and external stakeholders. My mission is to ensure the safety and security of an organization’s operations, assets, and people.

Simran Pal Singh Sappal

A qualified technical support professional effective at developing and implementing operational processes and maintenance of protocols, installation of operating systems, and solving problems. Looking to further career in IT industry and gain new skills.

Joe Yeboah

Capable Network Support Engineer with 3 years overseeing complex network installations, upgrades and security enforcement. Talented at leading critical system design, rollout and performance monitoring to achieve necessary thresholds. Detail-oriented approach to collaborating on interface specifications and protocols to meet access and informational demand. Provided crucial contributions to evaluation, maintenance and training supervision.

MELVIN ALCAYDE

To develop my fullest potential as an I.T professional with credibility and competence as I meet the company’s standards and goals and to interact, socialize and learn from the professional with integrity and respect. Flexible Technical Support Engineer with 8 years of experience helping clients maintain smooth operations. Expertise in Hardware and Software systems and Network environments. Commended for rapidly and effectively resolving downtime and efficiently integrating new hardware and components.