Network Security Engineer adept at implementing security measures, conducting assessments, and responding to incidents to protect data integrity.
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Experienced in providing network and software support to users and developing and implementing technical solution with comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems and a team player with strong organizational skills with ability to handle multiple projects simultaneously with a high degree of accuracy.
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Self-disciplined professional with ample experience in IT, customer service and technical support. Adept in troubleshooting, diagnosing and designing computer systems to customise client needs. Eager to enhance skills and achieve growth in organisation.
TOP SKILLS
Highly competent Senior Support Engineer with 10+ years of experience driving successful technical solutions for enterprise customers. Proven ability to troubleshoot complex issues, advocate for customer needs, and collaborate with cross-functional teams to improve product usability and performance. Adept at mentoring colleagues and fostering a customer-centric support culture. Demonstrated commitment to high-quality solutions, meeting SLAs, and continuous improvement within fast-paced environments. Strong analytical skills and a history of exceeding customer expectations.
TOP SKILLS
Experienced installation and repair network engineer with work history setting up, repairing and configuring telecommunications equipment switches and routers. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.
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Mechanical/Sales Engineer with experience in both product development as well as sales support engineer role. Skilled at working with customers and partners to professionally express the benefits of robotics and automation utilizing both Japanese and English.
TOP SKILLS
Possess over 9.5 years of experience in Network Support & Application support working with different environments (DIT, UAT, Production) Strong experience in Linux (CentOS & Ubuntu) , Windows and SQL Cloud Tools : AWS Monitoring /Ticketing tool : CaSpectrum Network fault manager, ITSM & ServiceNow ,Jira, NewRelic , Nagios Webservers Servers : Apache Tomcat ,Iplanet ApplicationServers : JBoss ,Weblogic
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Technical support professional with 4 years experience in managing and resolving complex technical issues. Known for customer satisfaction through effective troubleshooting and proactive problem-solving. Strong focus on team collaboration, delivering technical trainings, and leadership skills.
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