Hire Top Support Engineer

Dawson Armstrong

Detail-oriented individual with exceptional communication and account management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Luvo Zigoxo

Professional network engineer with strong focus on delivering reliable and efficient network solutions. Skilled in troubleshooting, network configuration, and security protocols, ensuring seamless connectivity and system integrity. Known for fostering collaboration and adapting to evolving technical environments, consistently driving team success and achieving impactful results. Demonstrates exceptional problem-solving abilities and excellent communication skills.

Mariano De La Cruz

Multilingual Electronic Technician and Technical Support Specialist with over 10 years of experience in field service, remote support, cybersecurity, and IT support. Proficient in computers, digital tools, Microsoft Office, hardware repair, and software installation and configuration, I excel in remote and on-site troubleshooting, client training, and system optimization. I have led infrastructure overhauls, installed quality control systems, and streamlined support with technical documentation, reducing resolution times.

Rajashekhar Burri

Results-driven Salesforce professional with over 5 years of experience in designing, developing, and supporting scalable Salesforce solutions. Proficient in Apex, Lightning Web Components (LWC), Asynchronous Apex, Triggers, and REST API integrations, with a proven track record of delivering customized healthcare management systems that reduce costs and enhance efficiency. Skilled in configuring workflows, triggers, validation rules, and managed packages to optimize business processes and ensure data integrity. Experienced in performing technical support, troubleshooting complex issues, and administering Salesforce environments, including user management, security settings, and deployments via Salesforce DX (SFDX) and CLI. Adept at collaborating with cross-functional teams, conducting system analysis, and creating technical documentation to drive project success.

Abhishek Tripathi

Flexible Technical Support Engineer with 10 years of experience helping clients maintain smooth operations. Expertise in windows systems and competitive environments. Commended for rapidly and effectively resolving downtime and efficiently integrating new hardware and components.

David Duckett

Senior Lead IT Lead Engineer for 5 Amazon Fulfillment Centers in the BWI Node in Baltimore, Maryland with experience in networking, server maintenance, project management, and user support. In addition, provide mid-atlantic regional support to other Amazon Sort and Fulfillment Centers and also act as a point of escalation for technically difficult issues. Detail-oriented team player with strong organizational skills and a "learn and be curious" attitude. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Ruchit Patel

Detail-oriented IT Support Engineer with extensive experience in telecommunications, retail and customer service. Troubleshoots highly technical, complex issues with ease and patience. Delivers Tier 2 and 3 support knowledge.

SHEENA MAE NACURAY

Experienced IT Security Engineer adapts freely to diverse situations and changing demands. Well-versed in security operations, handling complex issues specializing in technical support, account management and dedication to see issues through to end. Over 7 years experience in cybersecurity.