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Hire Top Support Engineer

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Technical Support Engineer / Software EngineerChange Management Analyst/Technical Support Engineer
HCLSoftwareIBM
Western International University
Las Vegas, NV

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

TOP SKILLS

Environments: aix, linux, mac os, solaris, windows, z/os, docker and kubernetes.Databases: db2, derby, mariadb, mysql, sql server and oracle.Script: curl, groovy, java, rexx, shell.Ca-7, changeman zmf, drupal, git, google workspace, java, jcl, jenkins, jira, jobtrac, ldap, managenow, maven, microsoft 365, remedy, rest api, salesforce, servicenow, slack, sql queries, tso, websphere.
IT Support EngineerLaboratory Supervisor ILab Supervisor IMedical Laboratory Technologist
LabCorpLaboratory Corporation of AmericaLabCorp/ARL/LABSOUTH/Dynacare
Troy University
Loxley, AL

I am a highly-motivated employee with desire to take on new challenges. I have a strong worth ethic, adaptability and exceptional interpersonal skills. I am adept at working effectively unsupervised and quickly mastering new skills. I feel I am a motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. I am experienced with stepping into roles and quickly making positive changes to drive company success. I am focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

TOP SKILLS

Documentation and reportingStaff developmentOperations managementCustomer relationship management (crm)
Cloud Support EngineerImplementations SpecialistSecurity Supervisor
UKG/Ultimate SoftwareHilton Worldwide HotelsElite Show Services
Coronado High School
Lake Forest, CA

Passionate about promoting lasting customer satisfaction by delivering top-notch service and unparalleled support. Proficient in customer service best practices and related options. Effectively drives revenue with skilled promotional and problem-solving abilities. Skilled Technologist with experience configuring computers, servers and peripheral devices to work within established company and security parameters. Adept at managing permissions, filters and file sharing. Devoted troubleshooter with deep understanding of system architecture and diagnostics.

TOP SKILLS

Software applications. testing and maintenance, call triaging, failure resolution, collaboration, team work, customer care, data base programming, problem management
Technical Support EngineerOwner/OperatorInstall and Service TechnicianSuperintendent of TV Van
BLD Service LLCBurst TechnologiesAlarm AlertInsituform
Riverdale High School
Slidell, LA

Dynamic Technical Support with a proven track record at BLD Service LLC, enhancing customer satisfaction through effective troubleshooting and innovative solutions. Skilled in system diagnostics and relationship building, I successfully increased first-call resolution rates, mentoring junior staff and streamlining support processes to improve overall service quality.

TOP SKILLS

Attention to detailCustomer serviceWorks well under pressureMultitasking and organizationPower tools and equipment
Support Escalation EngineerIT ConsultantSystems AdministratorTechnical Support EngineerFreelance Computer Technician
MicrosoftSelf EmployedITSupportGuysTeamViewer US Inc.
Pontifical Catholic University of Puerto RicoInteramerican University of Puerto Rico Ponce
Tarpon Springs, FL

Support Escalation Engineer with over 15 ears of experience in IT. Skilled at analyzing and enhancing systems, infrastructure and frameworks to accelerate progress toward business goals. Excellent reputation for resolving problems and improving customer satisfaction. Passionate in Linux systems with a strong desire for personal growth. Automation enthusiast with bash and Ansible skills.

TOP SKILLS

Operating systems linux (debian,redhat,centos,ubuntu)WindowsOs xHpc cyclecloudSlurm
Senior Technical Support EngineerTechnical Support Engineer Level IVTechnical Support Engineer Level IITechnical Support Engineer Level IITechnical Support Representative
MYCUP INC.Needa INCBADGE LLCDOLLY INC
University of Massachusetts, Lowell
Dracut, MA

Adept at enhancing customer satisfaction and resolving complex technical issues, I bring a proven track record from MYCUP INC. and Needa INC. Skilled in remote support and customer relationship management, my expertise has consistently improved service quality and team performance. Renowned for exceptional problem-solving and interpersonal communication, I excel in fast-paced environments. Knowledgeable [Job Title] ready to undertake management of challenging technical environments. Consummate provider of flawless operational continuity. Proponent of consistent technological growth through exceptional engineering. Keen to take operational ownership of [Type] technical support operations. Flexible Technical Support Engineer with [Number] years of experience helping clients maintain smooth operations. Expertise in [Type] systems and [Type] environments. Commended for rapidly and effectively resolving downtime and efficiently integrating new hardware and components. Collaborative Technical Support Engineer specializes in exploiting internal and external relationships to synergistically tackle complex issues. Elicits aid from vendors, colleagues and other external sources to improve ticket responses. Combines personal expertise with diverse professional relationships to support maximum support quality. Seasoned Technical Support Engineer versed in aiding customers with implementation of emerging technology. Expertise in mobile app development and cloud-based computing solutions. Over [Number] years in software support in global environment. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

TOP SKILLS

Remote supportData backup and recoveryCustomer supportApplication supportIncident management
Technical Support EngineerOffice Worker/AdvertisingRegistration Clerk
Connect America/Medical AlertMark Galdo Ceramic Tile & FlooringRiddle Memorial Hospital
Beta Training ServicesSun Valley High School
Woodlyn, PA

Detail-oriented with exceptional communication skills. Ability to handle multiple tasks effectively and efficiently in fast-paced environments, while taking a proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives, and have the willingness to take on added responsibilities to meet team goals. Friendly, respectful, creative person but also a technology-inclined professional who possesses strong troubleshooting capabilities with a customer-oriented attitude. Organized and dependable, always with a positive attitude, effective time management, and problem-solving expertise. Have 20 plus years experience with ordering and installing tile, stone, cabinets, counters, heated floors, shower pans etc.

TOP SKILLS

Technical support & troubleshootingTime management abilitiesContinuous improvementAdaptabilityCollaborative team player
Network Support Engineer IIMicrosoft Network Support TechnicianSystem Administrator/Advisory IT SpecialistSenior System AdministratorEDP Programmer Analyst II
AllCovered SolutionsJonas Software USA Inc.Pegasus SolutionsReyes FinancialAZ Dept Of Economic Security
Arizona State University
Phoenix, AZ

Proficient INFORMATION TECHNOLOGY ANALYST offering more than 20 years of experience in helpdesk operations, network maintenance and mobile device support. Applies technical expertise and diagnostic abilities toward solving problems and maintaining usability and performance. Versed in large data storage networks, voice/data innovations and VPNs. (AI Driven Solutions) Innovation will be my driving force towards contributing and improving within your organization.

TOP SKILLS

Network troubleshootingNetwork configurationVpn configurationRoot cause analysisWireless networking
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