Hire Top Support Engineer

Ahmed Kiddo

Motivated Electrical Engineer with More than 8 years of progressive experience. Recognized for assessing operational needs and developing solutions to save costs, improve revenues, and drive customer satisfaction. Resourceful and well-organized with excellent leadership and team-building record.

Alejandro Esquivel

Support Engineer specialized in Azure Cloud and hardware/software validation, with 6+ years of experience at Intel and Microsoft environments. Skilled in automation (Python, PowerShell), cloud monitoring (Grafana, Prometheus, KQL), and Linux systems. Strong team leadership and analytical mindset. Passionate about optimizing systems and solving complex infrastructure issues. I am currently working on projects related to HTML, CSS, and JavaScript.

Venkat Hari Kiran Pala

Dynamic Sr. Technical Support Engineer at Phenom People with expertise in technical troubleshooting and customer relationship management. Proven track record in diagnosing complex software issues and enhancing product functionality through effective collaboration. Committed to delivering exceptional customer service and developing innovative solutions to improve operational efficiency.

Shiveta Zutshi

Results-driven ETL Application Production Support Engineer with expertise in Informatica and Snowflake, honed at Fiserv. Proven track record in automating workflows and enhancing data integrity through robust SQL and Unix scripting. Adept at collaborating with cross-functional teams to resolve issues swiftly, ensuring seamless operations and stakeholder satisfaction.

Suraj Prasad Khilar

Flexible Technical Support Engineer with over 5 Years of experience in troubleshooting computer software issues in customer-focused On-Premise, Cloud and Hybrid environments, monitoring, deployment and help Clients Maintain Smooth Operations. Adept at analyzing System performance and Security to drive optimal User Experience. Possesses comprehensive knowledge of standard operating systems, Citrix Products and Components, basic networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems. Successful at optimizing security standards, improving planning processes and managing systems implementation. Knowledgeable about disaster recovery planning, roadmapping and team development. Defined, built and maintained infrastructure using vendor-neutral and platform-specific tools.

Kaitlyn Johnson

Flexible Technical Support Engineer with 5 years of experience helping clients maintain smooth operations. Expertise in technical support systems and agile work environments. Commended for rapidly and effectively resolving downtime and efficiently integrating new hardware and components.

Gedeon Ntumba

Agile Technical Support Engineer adapts to providing service via phone, email, remote desktop systems and more. Committed to successfully resolving all issues and complaints to support business continuity and operational throughput. Dynamic manager of company-wide technical health and technological integrity.

Ashlie Fountain

Skilled Technologist with experience configuring computers, servers and peripheral devices to work within established company and security parameters. Adapt at managing permissions, filters and file sharing. Devoted troubleshooter with deep understanding of system architecture and diagnostics. 10+ years of information technology Versed in both on-site and remote support provisioning. Excels at rapidly and reliably identifying hardware or software weaknesses for remediation through quick and cost-effective means.