Hire Top Support Engineer

Atta Abu Raida

Accomplished Senior Technical Support Engineer with a solid track record at UNISYS Inc, known for exceptional service delivery and customer satisfaction. Specializes in Dell enterprise hardware and incident management, demonstrating strong problem-solving skills that lead to substantial client savings. Experienced in troubleshooting software issues, managing databases, and implementing cybersecurity measures to maintain system integrity. Recognized for improving help desk response times and fostering positive client relationships through effective communication and teamwork.

Joshua H. Bair

With over 25 years of hands-on experience in network management and an additional 5 years in a specialized Regional Cyber Center role, I bring a wealth of expertise to any technical endeavor. My 12-year tenure at AT&T, spanning various technical roles, highlights my versatility and commitment to the industry. I hold a Master's of Science Degree in Cybersecurity and Information Assurance from a university recognized on the NSA's Centers of Academic Excellence (CAE) list.

Juan Varela

At Yaskawa, I excelled in technical support and troubleshooting, enhancing system performance and customer satisfaction through expert problem-solving and interpersonal communication. My proactive approach led to significant improvements in incident management and technical documentation, showcasing my commitment to continuous improvement and customer relationship management. Flexible Technical Support Engineer with years of experience helping clients maintain smooth operations. Expertise in VFDs systems and fast pace environments. Commended for rapidly and effectively resolving downtime and efficiently integrating new hardware and components.

JASMINE PERRY

Network Operation Technician with over 20 years of experience in helpdesk support, network administration, and device support. Excel in adapting and remaining flexible in any situation. Strong organizational and computer skills to identify and resolve complex problems. Analytical mindset to understand root causes of issues and provide effective recommendations for resolution. Thrive in fast-paced environments with a friendly and calm demeanor even under high pressure. Utilize technical skills and root cause analysis techniques to resolve failures and ensure user productivity. Seeking a long-term position with room for career advancement to contribute expertise to a dynamic team.

Elias Cedeno

Over 15 years of experience in Engineering, Application, Implementation, Customer Service, Networking troubleshooting Powerkey Encryption of the Digital Broadband Delivery Service (DBDS). Excel at resolving technical issues, providing premium customer support in Cloud-based, SaaS environments. Currently working heavily with Kubernetes and Ansible and I'm open to new career opportunities that would capitalize on my strengths, work experience, and innovative mind. Bilingual in English and Spanish.

John Hermann

Dynamic IT Support Engineer with proven expertise at Osceola Tax Collector in optimizing system performance and enhancing network security. Skilled in remote desktop support and incident management, I effectively reduced downtime and improved user satisfaction through proactive troubleshooting and training initiatives. Committed to maintaining a secure and efficient computing environment. Professional IT Support Engineer with robust background in providing technical assistance and resolving hardware and software issues. Skilled in network troubleshooting, system maintenance, and customer service, ensuring seamless IT operations. Strong focus on teamwork and adaptability, consistently meeting and exceeding performance targets. Reliable and flexible, aligning with evolving organizational needs and priorities.

Allie Jordan

Senior IT specialist with 15+ years of comprehensive experience specializing in account management, configuring systems for a remote workforce and triaging complex technical issues to ensure maximum studio and corporate efficiency. I’m an action and detail-oriented individual contributor with a never-ending supply of patience, enthusiasm and kindness. I enjoy problem-solving and assisting my team to succeed.

SAMUEL MIKHAIL

Results-driven Healthcare Technology and Diagnostic Imaging Service Leader with over 12 years of experience. Expertise includes leading regional matrix operations, coordinating multidisciplinary teams through escalations, installations, and upgrades. Strong background in CT, PET, molecular imaging, and AI-enabled process improvements, complemented by an M.S. in Business Analytics.