Senior Support EngineerElectronic EngineerTECH SUPPORT ENGINEER
Station Satcom Pvt. LTDElcome Integrated Systems Pvt. Ltd.SAS Interactive SOLUTIONS Pvt. Ltd.
DR BR AMBEDKAR INSTITUTE OF TECHNOLOGYGovt Sr.Sec.School CAMPBELL BAY
Chennai, Chennai
To work towards achieving success in my career through smart work, consistency and the ability to work with others to achieve organizational goals and objectives.
TOP SKILLS
Vsat installation and troubleshootingModem configuration and optimizationSatellite communication systemsNetwork diagnostics and maintenanceRf signal analysis
Cloud Support EngineerIT Support / Help Desk Support
VotacallTufts Health Plan
Johnson And Wales University
Providence, RI
Experienced Cloud Support Engineer with 8 years of hands-on experience providing remote technical support, VoIP troubleshooting, hosted PBX administration, and network support in fast-paced environments. Skilled in supporting cloud-based phone systems, SIP/VoIP technologies, endpoint devices, and customer networking infrastructure. Strong background in ticket management, client communication, issue resolution, and Tier 1–2 technical support. Holds a bachelor’s degree in network engineering and known for delivering dependable customer-focused support while managing multiple priorities independently.
Results-oriented IT expert with over 8 years of experience in infrastructure management, systems operations, and leadership in enterprise and military environments. Proven track record of managing IT staff, overseeing major infrastructure projects, and optimizing systems performance and security. Skilled in Fortinet firewall, Active Directory, PowerShell automation, and network operations. Recognized for mentoring teams, troubleshooting complex technical issues, and delivering reliable IT services in high-pressure settings.
TOP SKILLS
Active directoryWindows serverPowershellFortinet firewallsNinjaone rmm
Computing Officer / IT Support EngineerInfrastructure Deployment Engineer (Part-Time/Consulting)HPC Systems AdministratorSystem administratorIT Operations Support Officer
University Of Edinburgh-Information ServicesAlpha-One Plus LtdEPCC/ ACF – University of EdinburghDenzel Logistics LtdStanbic Bank
University of GlasgowUniversity of Cape Coast
Edinburgh, UK
Cloud and infrastructure-focused IT professional with experience supporting enterprise systems across Windows, Linux, and Microsoft 365 environments. Skilled in cloud support, systems administration, identity and access management, endpoint support, service operations, and infrastructure troubleshooting. Hands-on exposure to Microsoft Azure, AWS, Windows Server, Active Directory, Microsoft 365, and enterprise support environments. Strong track record in improving service reliability, supporting business-critical platforms, resolving incidents, and producing clear technical documentation. Brings a practical support-led foundation for cloud operations, platform administration, and modern infrastructure roles.
TOP SKILLS
Cloud platforms: microsoft azure, aws, microsoft 365, microsoft entra idInfrastructure & identity: windows server, active directory, rbac, user access management, identity and access managementSystems support: windows 10/11, macos, linux, endpoint lifecycle management, os deployment, patching, upgradesVirtualisation & platforms: vmware vsphere, citrix directorOperations & service management: servicenow, incident management, change management, problem management, sla-driven support, root cause analysis
Customer Support Engineer 1Product Support EngineerProduction Support Analyst
FIVETRAN INDIA PRIVATE LIMITEDSAP LabsTata Consultancy Services
KLE Technological UniversityYTSS PU College
Yellapur
Results-driven IT professional with six years of experience in troubleshooting, problem-solving, and delivering exceptional technical support. Recognized for rapid learning capabilities and strong teamwork, complemented by outstanding customer service skills. Proficient in programming languages including Java, Python, C, HTML, and SQL, with expertise in platforms such as Fivetran, SAP PI, and Control M. Demonstrated success in analyzing root causes of production errors and resolving technical issues while effectively managing support requests through various communication channels, including phone, email, chat, and screen-sharing sessions.
TOP SKILLS
Ticketing tools(zendesk, servicenow, jira)Database, warehouses, cloud platformsNetworking and authentication basicsTroubleshooting & problem solvingData and integration knowledge
Desktop Support EngineerDesktop Support AnalystTechnical Support SpecialistService Desk AnalystTier II Help Desk Technical SpecialistDesktop Support Analyst
Stefanini IT Solutions/AXA Professionals LLCHCL/ExxonmobilOMNITRACSClub CorpBankOnIT, LLCDell Technologies
University of Maryland Global CampusMetropolitan State UniversityMinneapolis Community & Technical College
Burleson, TX
Certified Desktop Support Engineer with a robust background in installation, configuration, and troubleshooting of computers, peripheral hardware, software, and network connectivity. Demonstrates exceptional fault-finding skills to efficiently resolve customer issues with a high level of technical expertise and promptness. Certified in Network + and Network, with over 10 years of experience delivering quality installation, configuration, and support for desktops, laptops, printers, and applications. Possessing strong knowledge of TCP/IP and Network Topologies, excels both independently and as a team player. Honest, reliable, progressive, and hardworking individual with outstanding customer service and leadership abilities.
TOP SKILLS
Comptia sec+ certified, comptia a+ certified, windows 10, server 2000,Server 2003, microsoft office professional 2010, ms excel, ms access, ms powerpointFirewalls, networking, active directory, computer security splunk, crowdstrike, error detectionNetwork security, internet security. application support, technical supportUser training, technical training, inbound customer service, remote desktop & technical support
Field Support EngineerIT ManagerIT Support Specialist
PulteGroupCotney Attorneys & Consultants
University of South Florida
Tampa, FL
Organized and dependable individual, successful at managing multiple priorities with a positive and curious attitude. Highly adaptable, and capable of thriving in team-based environment or on individual tasks.
TOP SKILLS
Customer supportWindows/mac systemsTechnical issues analysisTechnical writingTroubleshooting and diagnostics
Lab Support and Validation EngineerREPAIR ENGINEER
UST Global IndiaR-Logic(I)Pvt Ltd
Priyadarshini Engineering CollegeState Board
Vellakuttai (Po), Tamilnadu
Developed critical problem-solving and analytical skills in rigorous engineering environment, consistently ensuring high standards of quality and compliance. Expertise in validation processes and data analysis, adaptable to various industries and roles. Seeking to leverage these transferrable skills in new and challenging field.
TOP SKILLS
Os installationSoftware installationTrouble shooting of computerHardware installationMs office
