Hire Top Support Engineer

Oswaldo Hernandez

Adept IT Support Engineer with a proven track record at HTX Services, enhancing IT support processes and elevating customer satisfaction. Specializes in system integration and exhibits exceptional technical leadership. Expert in ATM technician skills and adept at mentoring teams across states, significantly improving resolution times. Demonstrates strong organizational skills and a knack for incident management.

Mark HEATH

Security Specialist; with the specialization Public Safety, Cloud Security, System Administration, Industrial/ Facility Security, Watch Officer/ SOC, Information Technology, and Security Management. The objective is to obtain a position within the Security and Safety community to utilize skill set and experience to continue as an informative innovative leader.

Mohammad Hussein

Highly motivated IT Specialist with over 20 years of expertise in various IT domains, currently excelling as an AMS Support Engineer at Daikin Comfort. Skilled in server technologies, networking, security protocols, and operating systems. Proven track record in troubleshooting, problem-solving, and delivering comprehensive IT support. Adept at aligning IT systems with operational needs and implementing robust security measures. Proficient in Microsoft Office tools (Excel). Highly organized professional with a track record of excellent meeting company deadlines and policies. Self-motivated individual, and detail-oriented. Strong work ethic, sound judgment, and decision-making skills. Fluent in English and Arabic.

ALEXANDER MONTAÑA MUÑOZ

Electronic Engineer with more than 24 years of experience. Specialist in technology business and project management development, with advanced training and solid research experience. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Leonard Jordan

Information Technology (IT) Professional with over 30 years of expertise specializing in customer service relations, testing, database administration, IT compliance, internal audits, and IT training within the Healthcare industry and supporting Federal Government clients. Major accomplishments include:  Technical support to a robust Microsoft based network running Windows 10 Outlook and Outlook  Process, receive, and transfer technical hardware (i.e. printers, computers, servers, etc.) within and between 70 Kaiser Permanente Medical Centers  Update asset management systems to reflect inventory tracking  Provide Personal Computer (PC) hardware and software maintenance, troubleshooting computer peripherals, and performing system backups  Ability to manage multiple tasks, deadlines, and reporting requirements under pressure.

Robert Cadet

Results-oriented Support Engineer with superior problem-solving and critical thinking skills, as well as meticulous attention to detail and methodical nature. Skilled in tackling problems in unique ways to develop innovative solutions. Consistently recognized by superiors and peers for knowledge and expertise. Practiced troubleshooter with excellent diagnostics and repair abilities, strong attention to detail and methodical approach. Expert in Connect:Direct distributed software. Boosts system functionality by thoroughly evaluating and correcting different software issues as well willing to learn other software applications. Skilled Support Engineer successful at using judgment and advanced technical acumen to make positive impact on resolving software issues. Forward-thinking and resourceful professional with diligent mindset and disciplined approach. Subject Matter Expert in Connect:Direct data transfer encryption using CA Certificates. Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in handling difficult customer issues from major Tier-1 companies and US Federal Agencies,

ZACHARY FINCH

A seasoned aviation professional with twenty years of United States Air Force service, I bring deep expertise across both legacy and fifth‑generation fighter platforms with nine years on the A‑10 and fourteen years on the F‑35. My career has progressed from hands-on air‑vehicle mechanic and flight-line expeditor, through quality-assurance inspection and ALIS/ODIN instructional development, to senior instructional roles where I authored and delivered over 1,000 hours of training and modernized the Air Force’s F-35 maintenance curriculum. After retiring in 2023, I transitioned to the private sector, first as an ALIS mobile trainer for Delaware Resource Group teaching foreign JSF partners, then as an ALIS instructional‑systems designer for Lockheed Martin, crafting working instructions and courseware still in active use. Currently I serve as an F‑35 Field Support Engineer with Lockheed Martin at Eglin AFB, providing on‑site diagnostics, troubleshooting guidance and customer training that sustain aircraft safety, readiness and technical accuracy

Charles Hauser

Flexible hard worker ready to learn and contribute to team success. Highly-motivated, with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.