Hire Top Support Engineer

Parichay Khurana

Accomplished Senior Developer Support Engineer and Sev1 Taskforce Lead with over 4 years of high-impact experience at Salesforce and an overall IT experience of 7 years, specializing in mission-critical incident management across the EMEA and India regions. A graduate of the prestigious 'Accelerate' Management Program, I have successfully transitioned from a technical subject matter expert to a strategic leader, focused on situational leadership, operational excellence, and team development. My tenure is defined by leading cross-functional teams through complex technical crises, where I have consistently balanced rapid resolution with clear Customer/Stakeholder communication. I hold a robust portfolio of 8+ Salesforce certifications, including Agentforce Specialist and Data Cloud Consultant, ensuring a deep architectural understanding of the platform's future.

Neha Nawaz

Proactive and result-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Nipender Singh Negi

A competent IT professional with more than 3 years of experience in conducting internal audits for various industries. Proficient in evaluating IT systems, identifying risks, and ensuring compliance with industry standards and regulations. Strong analytical, problem-solving, and communication skills with a proven ability to collaborate effectively with cross-functional teams. Committed to continuously improving IT processes and implementing best practices to enhance organizational efficiency and security.

Brenden Barnett

Technical Support Engineer with strong troubleshooting and application support skills. Committed to enhancing user experience through effective team and vendor collaboration with a focus on customer satisfaction, driving impactful improvements in support processes.

John Hutchins

Support Engineer skilled in technical troubleshooting and customer engagement, dedicated to improving support quality through collaboration and process optimization. Proven success in resolving complex issues and enhancing operational efficiency, resulting in increased customer satisfaction and project outcomes.

AAKASH SABALE

Experienced Mechanical Engineer with a strong work ethics and 6.6 years of handson experience in performing maintenance and repair duties. Committed to optimizing equipment functionality by effectively managing routine and complex equipment and facility matters. Possesses extensive knowledge of hand and power tool operation, as well as a deep understanding of safety measures.

Vivek M

Experienced professional with over 6 years of success in Operations Management, Process Management, Quality Management, Training, and Development. Passionate about contributing to a progressive and established organization, striving to implement skills and knowledge with utmost commitment and involvement. Seeking a position of respect and responsibility within the company. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Sruthi Ampala

Experienced IT professional specializing in support engineering with focus on delivering seamless technical assistance. Proven track record in troubleshooting and resolving complex issues, ensuring optimal system performance. Skilled in utilizing various tools and methods to enhance user experience and maintain robust IT infrastructure. Competent in data analytics and visualization using Microsoft Power BI Desktop and SQL Server. Experienced with ETL tools such as SSIS, SSRA, and SSAS. Excellent communication skills demonstrated through customer service roles using help desk software. Career goal includes leveraging technical expertise to drive efficient IT operations within a dynamic organization.