Hire Top Support Engineer

Chris L. Lagemann

Senior level Technical and Product Support Analyst with extensive experience in Technical Support, Quality Assurance, SAAS, Software Integration and Troubleshooting. Experiences include development support using Microsoft Visual Studio, C#, Javascript as well as Tier 3 support, defect reproduction and submitting and knowledge base article creation and editing. Seasoned Support Engineer well-versed in supporting users and troubleshooting common problems. Versatile professional bringing remarkable understanding of operations and resilient nature focused on finding root causes and making permanent improvements. Offering many years of experience working in high-pressure environments to address customer concerns and questions. Customer and peer recognized for customer service excellence receiving numerous positive customer experience reviews from customers inclusing Chevron, Sheetz and Speedway. Knowledgebase certified - Recognized for the ability to create knowledgebase articles with clear and concise steps to resolve issues. Proven team player - Collaberated with peers and management during "system down" critical customer issues.

Duane Lindholm

Proven Field Support Engineer with a track record of enhancing client relationships and expediting issue resolution at Pitney Bowes. Skilled in remote support and customer service, successfully mentored junior engineers and championed customer-centric product improvements. Expertise in network configuration and fostering team collaboration underscores a commitment to excellence and results. Skilled at training and mentoring field service personnel to troubleshoot and correct technical problems, consistently meeting or exceeding expectations. Well-versed in safety practices and gear, documentation requirements and compliance standards for shipping industry.

David Marti

Results-driven Senior Technical Support Engineer with deep expertise in software development, RPA implementation, and database management. Proven ability to streamline processes and enhance software reliability through automation.

STACY (LEE) REGIAN

Analytical, highly adaptable in any field with 8 years of experience in ship building, in various fields and 23 years working with millwright/machining background and facing challenges enthusiastically to achieve consistent quality results. Improves process, re-works, production and cost to maximize productivity and streamline cross-functional calibration. Production support professional with proven history of effectively diagnosing and resolving technical issues in high-pressure environments. Known for strong problem-solving skills and ability to ensure system stability and reliability. Emphasizes team collaboration and adaptability to meet shifting demands, ensuring consistent and reliable operations. Professional in production support with strong track record in troubleshooting, system maintenance, and incident resolution. Known for collaborative approach, adaptability, and delivering reliable solutions under tight deadlines. Expertise in scripting, database management, and application performance tuning. Dependable team member with results-driven mindset and knack for problem-solving in high-pressure environments. Knowledgeable in Engineering with solid background in providing technical support and resolving production issues efficiently. Proven ability to troubleshoot complex systems and implement effective solutions. Demonstrated strong analytical skills and capacity to collaborate seamlessly with cross-functional teams.

Andrey Hohlov

IT Specialist with over 10 years of experience in wide area of application. Have experience in planning, installing, operating and maintaining of IT infrastructure. Able to clearly understand problems and find positive working IT solutions for clients and end users.

Keith Ogden

Systems Service and Support Engineer with over five years of experience. Skilled in remote troubleshooting, SQL database management, Active Directory administration, and cloud service deployment, I excel in optimizing ticket systems and enhancing client satisfaction. Proven ability to enhance client satisfaction and streamline operations through innovative solutions and scripting expertise. Adept at managing endpoints, configuring networks, and deploying security protocols.

Jo Donn Griffin

Creative and detailed travel professional with over 30 years experience with extensive experience in Travel Technology. Expert-level Sabre skills along with exceptional OBT and Mid-Office administration skills. Outstanding troubleshooting expertise with creative solutions and analytical talents.

Brian Velasquez

Network Engineer with 10+ years of experience in network design, escalation support, network administration, and systems administration Supporting The County of Passaic.