Hire Top Support Engineer

ANURAG KANUMURUI

Senior Application Support Engineer with 15+ years of experience providing expert-level production support for mission-critical applications, data pipelines, and infrastructure across financial services, healthcare, and enterprise environments. Proven expertise in incident management, real-time debugging, automation, and cross-functional collaboration with development, infrastructure, and business teams. Skilled in monitoring tools (Prometheus, Grafana, Logic Monitor), job schedulers (Autosys, Control-M), and ITIL processes. Strong technical writer with ability to create comprehensive runbooks, knowledge bases, and support documentation. Recognized for achieving 99.9% uptime, reducing MTTR by 40%, and driving continuous improvement through SRE principles and data-driven insights. Professional support engineer with thorough understanding of application systems and client needs. Proven ability to address and resolve technical challenges, ensuring minimal downtime and optimal performance. Known for strong collaboration and adaptability, consistently meeting team goals and driving successful outcomes.

Joshua Galvez

Skilled System Support Engineer successful at using judgment and advanced technical acumen to make positive impact on resolutions. Forward-thinking and resourceful professional with diligent mindset and disciplined approach. Subject Matter Expert in Microsoft products and Poly devices.

Kim LaRegina

Technical support professional with robust background in resolving technical issues and enhancing user satisfaction. Known for effective troubleshooting and problem-solving skills, consistently ensuring smooth system functionality. Highly collaborative team member focused on achieving results and adapting to evolving needs, with strong communication and technical skills.

Anthony Hernandez

I am an experienced professional seeking a challenging position in information technology. I am proficient in computer networking, software, hardware, security, and analytics, and am committed to delivering exceptional customer service in a fast-paced, customer-oriented work environment. I demonstrate leadership and strong organizational abilities and am recognized for my responsibility, dedication, flexibility, and quick learning. I possess a strong work ethic, punctuality, and consistently complete tasks. I excel both as a team player and when working independently, thriving in a fast-paced environment by effectively multitasking and adapting quickly. I am a motivated professional well-versed in building productive relationships, resolving complex issues, and winning customer loyalty. With over 15 years of experience, I have maintained customer satisfaction and contributed to company success.

Mark Witt

Knowledgeable IT Administrator with extensive expertise in IT support and system troubleshooting. Proven history of resolving complex technical issues and improving system performance. Demonstrated ability to optimize network efficiency and provide exceptional customer service.

Jason Miles

Senior Technical Support Engineer and Business Professional with 18+ years of experience helping clients maintain smooth operations. Expertise in Dell EMC storage systems and VMware, Windows, and Linux environments. Commended for rapidly and effectively resolving downtime and providing exceptional customer service.

Brendhan A. Kennedy

Responsible and motivated professional ready to apply experience in the municipal workforce. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Kenneth Stecher

Experienced Outside Plant Design Engineer with 4.5 years of FTTH and 10 years of Heavy Highway Construction. I have a very diverse background ranging from Telecom to Special Warfare. I have an efficient approach to work coupled with a dedication to process improvement and effective communication skills. I seamlessly support MxU operations while coordinating with clients and vendors. No role is beneath me. I'm a cog on the wheel of success. Open to relocation and authorized to work in the US for any employer.