Hire Top Support Engineer

Kasey Scheer

Senior Support Engineer at Microsoft with expertise in client success and technology implementation. Achieved substantial increases in adoption rates through strategic planning and data analysis. Known for building strong client relationships and maintaining high service quality, with a focus on process improvement and effective problem-solving to enhance operational efficiency.

Nathan Cox

Senior Support Engineer with a proven track record in resolving critical backup issues and driving customer satisfaction through expert communication and technical mentoring. Adept in storage management and remote troubleshooting for high-profile clients, including Warner Bros. and Butler University. Dedicated to providing exceptional support and fostering team growth through innovative solutions.

Kevin Adams

Over 20 years experience in IT support with the past 4 years working completely remote. Providing help desk support; taking on projects such as Change Management; setup, configure Skype for Business server and rollout Skype client installation; Active Directory management; create, test and implement GPOs; Office 365 Administration; Microsoft MDT Windows 10 image deployment; Smartdeploy remote Windows 10 image deployment.

Zachary Rainey

Resourceful Production Support Engineer known for high productivity and efficient task completion. Skilled in incident management, system troubleshooting, and process optimization to ensure seamless operations. Excel at problem-solving, communication, and teamwork to address challenges and improve systems reliability. Manufacturing technician with several-year background in preventive maintenance, equipment repair and operational troubleshooting. Committed to consistently meeting quality expectations and contributing to overall achievement of team output goals. Offers outstanding technical problem-solving talents.

Hadeel Alarqan

Results-driven clinical and technical professional with proven success in enhancing service adoption and operational efficiency. Expertise in managing vendor contracts and collaborating across functions to align service strategies with customer insights, ensuring high satisfaction and retention in fast-paced healthcare environments.

ANKUR R. VASHI

Senior professional in aviation and defense with extensive experience in complex aircraft systems and engineering support. Expertise in translating technical data into actionable solutions, ensuring compliance with safety and performance standards. Strong background in collaborating with cross-functional teams to address system challenges and enhance operational efficiency.

Jehan Colabawalla

Flexible Technical Support Engineer with 15 years of experience helping clients maintain smooth operations. Expertise in windows systems and windows environments. Commended for rapidly and effectively resolving downtime and efficiently integrating new hardware and components. Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Matthew Lusby

Resourceful Technical Support Engineer polished in restoring system functionality by quickly assessing and resolving diverse hardware and software problems. First-rate troubleshooting, diagnostic, and repair skills combined with strong attention to detail and systematic approach. Resourceful Desktop Support Engineer known for high productivity and efficient task completion. Possess specialized skills in system troubleshooting, network configuration, and software installation. Excel in problem-solving, communication, and teamwork, ensuring smooth IT operations.