Hire Top Support Engineer

Reshma G Nair

Amiable software developer possessing experience working collaboratively with development teams or directly interfacing with end-users. Dedicated to pursuing exceptional resolutions to all external customer and internal employee product complaints. Logical when maintaining functionality and operation efficiency through all phases of software development and post-sales lifecycles.

Prashanth Raghupathy

Versatile and results-oriented professional with 13+ years of experience in multiple Industries. Proven ability to excel in multiple areas, Adept at learning new skills quickly, prioritizing tasks effectively, and collaborating within diverse teams. Highly motivated to leverage adaptability to contribute to a dynamic and challenging environment.

Adnan Khaliq

Professional support engineer with proven track record in delivering results and driving impactful solutions. Skilled in troubleshooting, system analysis, and providing top-tier technical assistance. Strong focus on team collaboration and flexibility with evolving requirements. Reliable and results-driven with expertise in problem-solving and customer service.

Emmanuel Boakye Yiadom Osei

A Computer Science graduate with over five years of hands-on experience building and testing applications for Android, iOS, and Windows. With good technical skills, firm grasp of business needs and understanding of user requirements gathering. Possess experience with 5+ programming languages, particularly skilled in Java and Python. Assesses risks, troubleshoots problems, and conducts tests. Excellent communication and planning abilities. Detail-oriented, organized and meticulous. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to the party's victory.

Basil Varghese

Results-driven Senior UC (Unified Communications), AV (Audio-Visual) and Extra low voltage (ELV) System Technical Support Engineer with 8 years of experience in providing expert designing, implementing, configuration,troubleshooting and technical support for complex UC, AV and ELV systems. Proficient in collaborating with cross-functional teams, clients, and stakeholders to deliver top-notch support and drive customer satisfaction. Possess a strong foundation in networking, system integration, and technology trends, enabling effective problem-solving and innovative solutions. Committed to continuous learning and staying updated on the latest developments in UC and AV technologies to provide cutting-edge support.

AMANUEL EDOSSA

Dynamic Junior Cybersecurity Analyst with proven expertise at PBGC/SAIC in secure network design and problem-solving. Enhanced help desk efficiency by 25% through innovative workflow optimizations. Proficient in endpoint protection and adept at navigating complex technical challenges, ensuring high customer satisfaction and operational excellence in fast-paced environments.

Sameh Taha

Skilled Technical Support Engineer specializing in resolving complex Microsoft 365 issues. Expert in troubleshooting mail flow and Outlook connectivity, enhancing user experience through analytical thinking and effective communication. Improved operational efficiency and email stability for enterprise clients, ensuring secure and reliable messaging services.

Zohaib Khan

Experienced Senior Technical Application Support Analyst with expertise in core banking systems, SQL, Postman API testing, and Jira. Skilled in Agile methodologies and project management, with a strong track record in real-time data solutions for FinTech, banking, and oilfield environments. Proficient in troubleshooting and possessing excellent language skills for effective collaboration. Proven ability to resolve complex issues and deliver high-quality IT services.