Hire Top Support Engineer

George Sikalos

Results-driven Technical Support Engineer with a strong technical background and a proven track record of delivering exceptional customer service. Skilled at troubleshooting complex technical issues, resolving customer inquiries, and providing timely solutions. Proficient in utilizing various support tools and platforms to effectively address customer needs. Possess a solid understanding of software and hardware systems, enabling swift diagnosis and resolution of technical issues. Committed to delivering outstanding customer experiences through clear communication and empathetic support.

Valeria Ulloa

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering top-notch service and support.

Timothy Powell

Results-oriented Sales Engineer with 20 years of experience in technical solution sales for robotics, automation, and motion control. Specializes in aligning technical solutions with customer needs, enhancing pre- and post-sales support, and identifying automation upgrade opportunities. Collaborates effectively with cross-functional sales teams to deliver customized solutions that drive customer satisfaction and revenue growth.

DANNY A. MALDONADO

Certified Technical Support Engineer with a solid background in troubleshooting and resolving complex technical issues while maintaining high customer satisfaction rates. Skilled in various programming languages, network configurations, and system diagnostics. Known for providing efficient solutions to hardware and software problems and contributing positively to team performance. Proven ability to translate complex concepts into layman's terms enhancing user understanding.

Aravind Kadiri

Experienced semiconductor process engineer with a strong background in new product development, technology transfer, and high-volume manufacturing ramp-up. Proven expertise in process optimization for advanced technology nodes, with a focus on driving yield improvements, ensuring process stability, and enabling successful integration in fast-paced semiconductor environments.

Steven Calvi

Flexible Technical Support Engineer with over 5 years of experience helping clients maintain smooth operations. Expertise in various support systems and Customer environments. Commended for rapidly and effectively resolving downtime and efficiently integrating new hardware and components.

Srinivas Parimi

• Over 10 years of experience in IT, specializing in production support, infrastructure, cloud platforms (AWS), and automation. • Skilled in IBM TRIRIGA IWMS configuration, administration, analysis, design, development, and testing across multiple modules (Facilities, Store Condition Assessment, Real Estate, Leases, Portfolios, and Capital Projects). • IBM TRIRIGA Application Platform V3.2.1 Certified in Application Development. • Expertise in TRIRIGA data integrations, migrations, and object migration across environments. • Expertise in managing and troubleshooting large-scale enterprise applications, ensuring high availability, and improving system reliability. • Strong background in Linux, Oracle databases, Kubernetes, Docker, AWS ECS/EKS, CI/CD pipelines, and ITSM-based methodologies. • Adept at monitoring, incident management, batch job scheduling, and observability tools (Splunk, Datadog, PagerDuty). • Passionate about reducing operational toil through automation and scripting (Python, Java).observability tools (Splunk, Datadog, PagerDuty). Passionate about reducing operational toil through automation and scripting (Python, Java).

Sarah Warner

Highly-motivated technical support engineer with desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed to successfully resolving all issues to support business continuity, customer satisfaction, customer success, and operational throughput.