Hire Top Support Engineer

Poshitha Dayanda Medappa

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Jason Escalera

Mechanical Engineer with hands-on experience in systems integration, testing, and automation across biotechnology and oceanographic research. Skilled in firmware, software, and hardware integration, with expertise in FMEA, DOE, CAD, and advanced instrumentation. Known for optimizing system performance, ensuring product reliability, and delivering high-quality solutions through cross-functional collaboration.

Andrew Thiesen

Methodical Senior Engineer / Technical Account Manager with over 10 years of experience supporting SAAS applications. Efficiently diagnosed issues and developed solutions, including SQL failures, Cloud configuration, and code issues. Seasoned leader when coaching junior staff and identifying areas for improvement. Consistently employed excellent judgement and analytical skills to accurately complete tasks.

James Lencek

Resourceful System Administrator consistently responds to wide range of technical challenges with focused and creative approach. Highly effective at problem-solving and decision-making. 4 years of progressive IT experience.

Tyrone Howard

Desktop/Helpdesk/Network Engineer with superior problem-solving and critical thinking skills, as well as meticulous attention to detail and methodical nature. Skilled in tackling problems in unique ways to develop innovative solutions. Consistently recognized by superiors and peers for knowledge and expertise.

Donald Caswell

Agile Technical Support Engineer adapts to providing service via phone, email, remote desktop systems and more. Committed to successfully resolving all issues and complaints to support business continuity and operational throughput. Dynamic manager of company-wide technical health and technological integrity.

MARC C. L. BISEWSKI

Dedicated technical support professional with over four years of experience delivering exceptional customer service and technical troubleshooting across diverse channels. Proven ability to build strong customer relationships while providing timely resolutions to complex technical issues. Skilled in investigating, replicating, and documenting technical incidents using ticketing systems, ensuring thorough and accurate records. Expertise in communicating technical concepts clearly to both technical and non-technical audiences, consistently demonstrating empathy and professionalism in all interactions.

Caitlyn Riutta

Proven leader with extensive experience at Charter Schools USA, adept in management expertise and technical support. Excelled in enhancing operational processes and fostering team growth, achieving high satisfaction ratings through effective problem-solving and interdepartmental collaboration. Skilled in mentoring and client support, consistently ensuring compliance and operational excellence.