Dynamic and versatile professional with extensive experience across technical support, medical terminology, and financial collections. Adept at troubleshooting complex technical issues, understanding medical terminology, and efficiently managing financial collections. A self-motivated, hands-on learner, known for delivering exceptional service and innovative problem-solving in diverse environments.
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AWS ARCHITECT / AWS ENGINEER / DEVOPS ENGINEER Experienced IT professional with skills including but not limited to capturing applications’ functional and non-function requirements, mapping requirements to a set of AWS services- data, compute, storage, management, network, microservices and security, creating solution proposals in line with an organization’s goals around performance, scalability, elasticity, security, management, and monitoring and creating these solutions while democratizing advanced technologies. IT project management capabilities with the ability to manage teams, drive growth and enhance work environments at all levels. Have a working knowledge of HTML, CSS working towards a full stack development path for more effective delivery with Node.js and JavaScript with different frameworks. Goal-driven AWS Support Engineer skilled at analyzing and solving routine and complex problems. Detail-oriented and systematic professional successful at developing innovative solutions to diverse issues. Specific talent and background in AWS with multiple certifications.
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Professional support technician with 5 years of experience, strong analytical and problem-solving capabilities. Skilled in troubleshooting, network configuration, and customer service. Proven ability to collaborate effectively in team settings and adapt to evolving needs. Reliable and results-driven, with a focus on delivering high-quality technical support and ensuring a secure environment. Eager to leverage skills to contribute to a high-performing security team. Knowledge of network protocols, system administration, and user support ensures seamless operations and high-quality service delivery.
TOP SKILLS
Dynamic Senior IT Support Engineer with a proven track record at Galen College of Nursing, excelling in advanced troubleshooting and customer service. Adept at resolving complex technical issues and enhancing user satisfaction through effective problem-solving and teamwork. Skilled in hardware installation and remote support, ensuring seamless operations for end users. IT support professional with strong background in managing and resolving technical issues. Skilled in troubleshooting, system optimization, and providing top-notch customer support. Focused on team collaboration and adaptable to changing needs, ensuring reliable and efficient IT operations.
TOP SKILLS
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
TOP SKILLS
Driven and motivated Sales Engineer with exceptional consultative sales skills to help customers solve technical problems. Works in tandem with sales team to exceed customer expectations for functionality, cost-effectiveness and successful system rollout. Offering strong work ethic and track record of building loyal customer relationships.
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Highly organized and detail-oriented administrative professional excels in Infrastructure Security and specialized projects. Resourceful and adaptive team leader with expertise in Access Control, Visitor Management System, Intrusion Detection, Video Management Systems, project management. Certified Project Management Professional (PMP)® with MBA degree in Project and Operations Management and Bachelors degree in Electronics and Communications Engineering. I have a proven track record of leading continuous improvement initiatives, providing application support, and building partnerships with internal and external stakeholders. My mission is to ensure the safety and security of an organization’s operations, assets, and people.
TOP SKILLS
Capable Network Support Engineer with 3 years overseeing complex network installations, upgrades and security enforcement. Talented at leading critical system design, rollout and performance monitoring to achieve necessary thresholds. Detail-oriented approach to collaborating on interface specifications and protocols to meet access and informational demand. Provided crucial contributions to evaluation, maintenance and training supervision.
TOP SKILLS

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