Hire Top Support Engineer

Franciszek 'Frank' Kowalczyk

Results-driven professional with a strong background in customer-facing roles, leveraging technical expertise to support sales teams and enhance customer satisfaction. Proven ability to resolve complex customer issues, leading to increased sales and customer loyalty. Adept at collaborating with cross-functional teams to deliver tailored solutions that meet customer needs. Consistently recognized for exceeding performance metrics and playing a pivotal role in achieving team sales targets.

Randall Edwards

Results-oriented Pilot Support Engineer with superior problem-solving and critical thinking skills, as well as meticulous attention to detail and methodical nature. Skilled in tackling problems in unique ways to develop innovative solutions. Consistently recognized by superiors and peers for knowledge and expertise.

Mark Miller

Experienced with troubleshooting and maintaining telco equipment. Utilizes technical expertise to ensure seamless lab operations and support. Track record of effective team collaboration and problem-solving in dynamic environments. Diligent Network Engineer with solid background in hardware and network support. Demonstrated ability to troubleshoot and resolve technical issues, ensuring seamless operations. Proven track record in deploying and maintaining network infrastructure, leveraging analytical skills and problem-solving abilities.

Bryce Marraro

Meticulous systems engineer maintaining highly functional digital systems for uninterrupted workflows and consistent productivity. Oversees routine maintenance checks and software update schedules to reduce network downtime and likelihood of security compromises. Loves collaborating with customers and teammates to develop and implement creative technical solutions to challenging problems.

DAVID A. DELGADILLO

Customer service professional with 8+ years of experience in customer oriented positions, helping achieve client satisfaction in a diverse array of environments with an equally diverse set of problems. Harbors a passion for building relationships, and technical/interpersonal problem remediation. Excels in extremely busy work environments and goes above and beyond to ensure team success.

Dawson Armstrong

Detail-oriented individual with exceptional communication and account management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

David Duckett

Senior Lead IT Lead Engineer for 5 Amazon Fulfillment Centers in the BWI Node in Baltimore, Maryland with experience in networking, server maintenance, project management, and user support. In addition, provide mid-atlantic regional support to other Amazon Sort and Fulfillment Centers and also act as a point of escalation for technically difficult issues. Detail-oriented team player with strong organizational skills and a "learn and be curious" attitude. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Narasimha Pavan Appala

GIS professional with over 6 years of experience in esri software support, specializing in deployment, configuration, and troubleshooting Enterprise core components. Proficient in cloud-based GIS solutions (AWS, Microsoft Azure), spatial data management, and advanced remote sensing tools (Pix4D, ENVI). Certified drone pilot (Part 107) with expertise in drone-based applications like Drone2Map. Optimizing workflows for enhanced spatial data analysis with tools from ArcGIS Pro. Skilled in Python for automation, delivering tailored GIS solutions to diverse industries. Driving innovation in urban planning and smart city initiatives.