Hire Top Support Engineer

JASON MERRILL

Seasoned IT professional with thirteen years in management and customer service, and twelve years in IT desktop support. Skilled in issue resolution and Service Desk operations. Strong communicator with a proven ability to build relationships and deliver exceptional IT services.

Edward Cronin

Results-oriented Desktop Support Engineer with 5+ years of experience providing quality and professional provisioning, configuration, and support of desktop and laptop computers. Strong knowledge of Windows and Mac operating systems. Established and Implemented RMM's, MDM's, and Imaging solutions. Knowledgeable in Okta and Google Suite administration. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ready to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Sergio Montanti

In 2019, Sergio successfully transitioned from a 13 year career as a competitive race car technician to the semiconductor industry. His transition developed expertise in new system installation at customer sites, parts depot management with account teams, and collaboration with engineers on R&D projects and technical writing. This shift broadened his skill set and demonstrated his adaptability, showcasing his commitment to delivering efficient and precise hands on work across diverse environments from the autoshop to the lab.

Priya Mallula

Results-driven Revenue Management and Data Analytics professional with 14+ years of experience providing Tier III support for AI/ML-based Airline Revenue Management and Dynamic Pricing systems. Skilled in troubleshooting complex pricing logic, optimizing demand forecasts, and leveraging Generative AI and Microsoft Copilot to drive actionable insights. Proficient in Azure Synapse Analytics, Data Factory, and Power BI for large-scale data processing, pipeline orchestration, and executive-level reporting. Proficient at connecting complex operational systems and ensuring data reliability to implement scalable solutions that boost revenue performance and forecast.

David Vu

Cybersecurity and IT professional with a strong foundation in securing enterprise environments, managing risk, and implementing data protection strategies. Experienced in network administration, compliance support, and system hardening. Certified in ISC2 CC, ISC2 SSCP, CompTIA CySA+, CompTIA Net+, SC-900, Cisco: Ethical Hacker, and EC-Council Essentials. Combines hands-on technical skills with a deep understanding of security frameworks to ensure systems meet confidentiality, integrity, and availability requirements. Proven leadership background from the U.S. Marine Corps, with a focus on operational discipline and critical thinking under pressure.

Bharath Kumar S

Seasoned Production Support Manager with over 13 years of experience in managing enterprise IT environments and ensuring 24/7 system availability. Skilled in platforms like DataHub, Databricks, and AWS, with proven success in automation, incident management, and team leadership. Holds a Post Graduate Certification in AI & ML, leveraging predictive analytics to enhance reliability and operational efficiency. Known for problem-solving, stakeholder communication, and mentoring high-performing teams.

Vignesh Karthik N

Flexible Technical Support Engineer with 8+ years of experience helping clients maintain smooth operations. Commended for rapidly and effectively resolving downtime and efficiently integrating new hardware and components. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Joel Sams

Proactive and goal-oriented professional with excellent communication, time management, and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.