Talented Technical Systems Support Engineer specializing in network configurations and tactical communications. Adept at providing training and technical support, ensuring effective integration of Mission Command Information Systems for enhanced operational efficiency. Dynamic Operations Sergeant Major with extensive experience in project management and budget analysis. Proven ability to lead diverse teams and coordinate complex training events to enhance operational readiness.
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I am an IT Systems & Support Engineer with expertise in Windows Server, Active Directory, Office 365, and Microsoft Azure. I have experience managing networks (VPNs, firewalls, DNS, DHCP), automating tasks with PowerShell, and supporting virtualization platforms like Hyper-V and VMware. Skilled in troubleshooting, software deployment (SCCM), and remote monitoring tools, I focus on delivering reliable IT support and improving overall system performance.
TOP SKILLS
M365 Operations and System administrator with years of schooling and technical education combined with 10+ years of hands-on experience with M365 support, Server support, desktop support and other production IT environments A Proven ability to learn fast and provide support of business IT systems Extensive knowledge of Office 365, Exchange Online, Azure Active Directory, SharePoint Online, One Drive, MS Teams
TOP SKILLS
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products.
TOP SKILLS
Dynamic Technical Support Engineer with a proven track record at Liquid Intelligent Technologies, excelling in network troubleshooting and customer relationship management. Adept at delivering detailed root cause analyses and proactive fault management, ensuring minimal service interruptions. Recognized for training new staff and enhancing team performance through effective communication and documentation skills.
TOP SKILLS
Professional with strong expertise in network/systems engineering. Skilled in network design, implementation, and troubleshooting, with focus on optimizing performance and security. Reliable team collaborator, adaptable to dynamic environments, and committed to delivering results. Proficient in network protocols, hardware configurations, and cybersecurity measures.
TOP SKILLS
Highly skilled and results-driven System Security Analyst with over 7 years of progressive experience in IT security, risk management, and system administration. Proven expertise in implementing and managing comprehensive security protocols, conducting vulnerability assessments, and ensuring compliance with industry standards such as NIST and FISMA. Adept at leading cross-functional teams in securing network infrastructure, managing identity and access controls, and conducting penetration testing to safeguard critical information assets. Known for diagnosing complex security issues, mitigating cyber threats, and continuously improving organizational security posture through the deployment of cutting-edge technologies and best practices.
TOP SKILLS
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
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