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Hire Top Support Engineer

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Technical Systems Support Engineer34ID G5 Operations Sergeant Major34ID G3 Operations Sergeant Major175th Regional Training Institute Operations Sergeant Major34 ECAB Aviation Operations Sergeant MajorMN JFHQ State Operations Sergeant
Beshenich Muir & AssociatesMinnesota Army National Guard
United States Army Professional TrainingSaint Paul Technical CollegeInver Hills Community College
Lake Elmo

Talented Technical Systems Support Engineer specializing in network configurations and tactical communications. Adept at providing training and technical support, ensuring effective integration of Mission Command Information Systems for enhanced operational efficiency. Dynamic Operations Sergeant Major with extensive experience in project management and budget analysis. Proven ability to lead diverse teams and coordinate complex training events to enhance operational readiness.

TOP SKILLS

Project managementBudget analysisFacilities oversightSecurity clearanceComptia a+ certification
IT Support & Systems EngineerIT Support EngineerIT Service Desk AnalystTelecommunications TechnicianCustomer Service
ConnectNetKiwiRail (DDS IT)DatacomUltra CommunicationsMcDonald's
ICL Graduate Business SchoolNewton College of Business & Technology
Auckland

I am an IT Systems & Support Engineer with expertise in Windows Server, Active Directory, Office 365, and Microsoft Azure. I have experience managing networks (VPNs, firewalls, DNS, DHCP), automating tasks with PowerShell, and supporting virtualization platforms like Hyper-V and VMware. Skilled in troubleshooting, software deployment (SCCM), and remote monitoring tools, I focus on delivering reliable IT support and improving overall system performance.

TOP SKILLS

Windows server (2012/2016/2019/2022), active directory, group policy, dns, dhcp, exchangeMicrosoft azure (vms, storage, azure ad, security), office 365, sharepointVpns, firewalls, tcp/ip, endpoint security, mfa, vulnerability scanningPowershell, basic bash, user management & backup automationHyper-v, vmware, sccm, software packaging & imaging
Microsoft Office 365 Support EngineerWindows Server AdministratorEnd User Support TechnicianDesktop Support Engineer
NEC Software SolutionsRave TechnologiesVDA InfoSolutions Pvt ltd
MUMBAI UNIVERSITY
Mumbai, MH

M365 Operations and System administrator with years of schooling and technical education combined with 10+ years of hands-on experience with M365 support, Server support, desktop support and other production IT environments A Proven ability to learn fast and provide support of business IT systems Extensive knowledge of Office 365, Exchange Online, Azure Active Directory, SharePoint Online, One Drive, MS Teams

TOP SKILLS

Microsoft office 365Azure entra idExchange onlineSharepoint onlineOnedrive for business
IT Support EngineerRetail Store AssociateCustomer Sales Associate13B- Specialist Cannon Crewmember
SurfCT LLC COMAT&T CorporateTCC VerizonUnited States Army
Porter And Chester Institute - Rocky Hill

Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products.

TOP SKILLS

Account administrationHelp desk supportHardware repairData connectivitySystem performance assessment
Technical Support EngineerCustomer Service RepresentativeLead Quality Assurance Analyst
Liquid Intelligent TechnologiesTechnoBrain BPO Kenya
Makerere University
Nairobi

Dynamic Technical Support Engineer with a proven track record at Liquid Intelligent Technologies, excelling in network troubleshooting and customer relationship management. Adept at delivering detailed root cause analyses and proactive fault management, ensuring minimal service interruptions. Recognized for training new staff and enhancing team performance through effective communication and documentation skills.

TOP SKILLS

Network troubleshooting and monitoringTroubleshooting and diagnosisFault managementDocumentation skillsPerformance reporting
Customer Support EngineerNetwork EngineerSystems EngineerIT System Support SpecialistDESKTOP / NETWORK TECHNICIANCOMPUTER / NETWORK TECHNICIANSUMMER INTERNSHIP
Network For LearningRyman HealthcareNew-Era ITRCG Creations
Christchurch Polytechnic (Ara Institute of Canterbury)MG University
Christchurch

Professional with strong expertise in network/systems engineering. Skilled in network design, implementation, and troubleshooting, with focus on optimizing performance and security. Reliable team collaborator, adaptable to dynamic environments, and committed to delivering results. Proficient in network protocols, hardware configurations, and cybersecurity measures.

TOP SKILLS

Cisco, aruba, fortinet, sdnRouting protocols (bgp, ospf, eigrp)Switching (vlans, stp, trunking)Sd-wans, firewall configuration & security policiesVmware, vxrail, veeam backup
System Security Analyst| Hardware Support EngineerNetwork and Systems AdministratorParaeducator Special EducationBusiness Development IT AdministratorJunior System Administrator
JACS SolutionsMontgomery County Public SchoolsMartin Luther King Jr. Middle SchoolTSL MarketingAnother Beginnings Community Support
Shaw University
Columbia, MD

Highly skilled and results-driven System Security Analyst with over 7 years of progressive experience in IT security, risk management, and system administration. Proven expertise in implementing and managing comprehensive security protocols, conducting vulnerability assessments, and ensuring compliance with industry standards such as NIST and FISMA. Adept at leading cross-functional teams in securing network infrastructure, managing identity and access controls, and conducting penetration testing to safeguard critical information assets. Known for diagnosing complex security issues, mitigating cyber threats, and continuously improving organizational security posture through the deployment of cutting-edge technologies and best practices.

TOP SKILLS

Nist and fisma complianceJava, sharepoint, coldfusion, html, xml, sqlAndroid/ios supportFederal public key infrastructureVpn configuration
IT Support Specialist/Network Engineer/Cybersecurity AnalystSupport Engineer/IT Support Specialist/ATM Specialist
United Bank For AfricanComputer Warehouse Group
ISC2Cisco Networking AcademyGoogleFederal University of TechnologyMicrosoft
Toronto, ON

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

TOP SKILLS

Configuration managementHardware upgradesSoftware installationApplication supportMobile device management
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