Hire Top Support Engineer

Kushal Chopra

Accomplished Sr. Support Engineer with extensive experience in technical support and system administration, specialising in Microsoft Azure and Office 365 environments. Proven track record of resolving complex technical issues, enhancing customer satisfaction, and managing subscription services for global clients. Demonstrated expertise in troubleshooting techniques, customer relationship management, and technical documentation. Adept at providing user training and remote desktop support to optimise IT operations. Career goal: to leverage technical skills and leadership abilities to drive innovation and efficiency in IT service delivery.

NAVEEN SAGGAM

Infrastructure Support Engineer with extensive experience supporting Azure-based enterprise environments. Strong background in ticket triage, SLA monitoring, incident coordination, and structured change execution. Experienced in routing infrastructure tickets to appropriate teams, monitoring progress, and ensuring timely resolution.

MUHAMATHU KASIM BASHEER

Accomplished professional with expertise in CCTV installation and configuration, access control systems, and network troubleshooting. Demonstrates proficiency in optical fibre splicing, AV system setup, and PABX support. Skilled in project coordination, technical documentation, and team supervision, ensuring seamless execution of electronic security systems projects. Adept at problem solving and customer support, with a strong focus on IT infrastructure understanding and training delivery. Committed to advancing career goals through continuous improvement in time management and technical skills. Experienced Technical Support Engineer with over 12 years in ELV industry. Excellent reputation for resolving problems and improving customer satisfaction. Offers flexible schedule to deliver on team goals.

Saravanan R

Solutions-focused Senior IT Support Engineer known for high productivity and efficient task completion. Specialize in network troubleshooting, system security enhancements, and cloud service management. Excel in problem-solving, communication, and team leadership, ensuring seamless operations and support for complex IT environments.

Stephen Kwaddu

A results-driven Senior Technical Support Engineer with over 8 years of experience in customer success, technical troubleshooting, and IT operations management. Expertise in overseeing technical support teams, managing ticketing systems, automating workflows, and optimizing system performance to ensure maximum operational uptime. Proven track record of achieving exceptional customer satisfaction (95%+) and resolving 90% of technical issues within SLA targets. Adept at leading cross-functional teams, improving processes, and implementing technical solutions that reduce downtime and streamline support workflows. Strong communicator and team leader known for mentoring others, solving complex problems under pressure, and delivering solutions that drive business growth. Experienced Senior Technical Support Engineer with a proven track record in system troubleshooting, quality assurance, and incident management. Possess strong knowledge of hardware configurations, software applications, and network systems. Known for analytical problem-solving skills and ability to work under pressure. Previous impact includes improved helpdesk response times, streamlined technical support processes, and enhanced customer satisfaction rates.

Todd O'Brien

Experienced IT Technician with over a decade of expertise in technical support and troubleshooting. Adept at diagnosing and resolving complex issues. With over 10 years of exceptional customer service experience, demonstrating a commitment to delivering outstanding support.

Jospeh DellaRipa

Proficient in customer support, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success. An Audio Engineering and Sound Design professional experienced in music entertainment, recording arts, and business technology, electronics, Experienced professional with a strong background in technology-related roles.

Robert Tessnow-Ramirez

Collaborative Technical Support Engineer specializes in exploiting internal and external relationships to synergistically tackle complex issues. Elicits aid from vendors, colleagues and other external sources to improve ticket responses. Combines personal expertise with diverse professional relationships to support maximum support quality.