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Hire Top Support Engineer

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Sr. Test Engineer (Application Support)Automation Test Engineer and Quality AnalystSenior QA Executive / Lead QA EngineerQuality Analyst and Software Tester,Software Test EngineerSoftware Trainee (College Internship)
Digital Aptech Pvt Ltd (Client Location: MOL Information Technology India Pvt Ltd)SB3 Software Solutions Pvt LtdShieldwatch IT and Web Services Pvt. Ltd.Delgence Technologies Pvt. Ltd8K Miles Software Services LtdMentor Minds Service and Solutions Pvt. Ltd.
Belur Ramakrishna Mission Vidyamandira, B.Sc in Computer AppBelur High School ( H.S), 12th Standard (Pure Science)Belur High School ( H.S) 10th Standard
Kolkata, WB

Results-driven Sr. Test Engineer with 16 years of experience in Software QA and Agile methodologies. Expertise in enhancing product reliability and minimizing production issues through data validation and workflow optimization. Focused on fostering continuous improvement in high-pressure environments.

TOP SKILLS

Software qaTesting & methodologiesTest plans, cases & processesFunctional requirementsRegression & negative testing
L2 Product Support Engineer & Non PROD DBAL2-Production Support and Database Administrator (DBA)L3-Production Support Executive and Developer
Infosys Ltd for Morgan Stanley Smith BarneyTATA Consultancy Services for Morgan Stanley Smith BarneyTATA Consultancy Services for JP Morgan Chase (JPMC)
St.Joseph’s College Of Engineering
Bengaluru

Seasoned Production Support Engineer with relevant experience in troubleshooting and resolving complex product issues. Strengths include understanding technical specifications, managing client relationships, and delivering effective solutions. Proven track record of improving system efficiency for seamless user experience through proactive problem-solving and quality control checks.

TOP SKILLS

Z/osDb2 administrationBatch processingIncident managementProblem management
IT Support EngineerIT ManagerIT Assistance ManagerHead of NetworkNetwork Specialist
Musandam Power CompanyMinistry of Justice and Legal Affairs
Edith Cowan UniversitySultan Qaboos University
Muscat

Dynamic IT Support Engineer with 16 years of experience, specialising in Cyber Security and IT infrastructure management. Proficient in planning and implementing comprehensive IT strategies, designing robust safety measures, and ensuring network integrity. Expertise in hardware systems and server administration, coupled with a strong ability to coordinate effectively with stakeholders. Committed to enhancing organizational efficiency and security through proactive measures and strategic oversight.

TOP SKILLS

Hardware managementVirtualization technology proficiencyComputer and server maintenanceOperational managementUtm implementation
Product Support EngineerSenior Field EngineerSenior Field EngineerAircraft Maintenance Technician
Biorad Laboratories3D SystemsNational Computer Systems, NCSUS Air Force
San Francisco State UniversityUS Air Force Aircraft Maintenance TechnicianVacaville High School
Reno, NV

Dynamic Product Support Engineer with a proven track record at Biorad Laboratories, excelling in remote technical support and employee training. Expert in hardware troubleshooting and quality assurance testing, I enhance product reliability and customer satisfaction through continuous improvement initiatives. Recognized for developing impactful training programs that elevate team performance and knowledge retention. Technical professional prepared to excel in product support role. Expertise in troubleshooting, resolving technical issues, and enhancing customer satisfaction through efficient problem resolution. Focus on team collaboration and agility in adapting to changing needs. Known for reliability, technical proficiency, and effective communication.

TOP SKILLS

Employee trainingSystem software deploymentQuality assurance testingExpertise in hardware troubleshootingTraining and mentoring
IT Support EngineerWarehouse SupervisorSecurity Supervisor
Engineering & Professional ServicesEngineering & Professional ServicesSecuritas USA
Cittone InstituteColonia High School
Point Pleasant, NJ

A challenging diverse position requiring application of my broad experience and background to positively impact organizational growth. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

TOP SKILLS

WindowsWordExcelComputer upgradingCustomer service
Senior IT Support EngineerSystem EngineerFMS Engineer
Saba Software Pvt. LtdIBM Network Solution Pvt. LtdCMS Info System Pvt. Ltd
Welingkar InstituteMaharashtra State Boardcms institute
Bhayandar

Adept Senior IT Support Engineer with a proven track record at Saba Software Pvt. Ltd, specializing in comprehensive IT solutions, including advanced troubleshooting in Windows and Linux systems, and exceptional vendor management. Demonstrates strong leadership by effectively managing IT projects and teams, ensuring seamless operations and enhanced system efficiency.

TOP SKILLS

Installation & troubleshooting in windows server-2008Installation & troubleshooting in server-2003Installation & troubleshooting in windows 11Installation & troubleshooting in windows 10Installation & troubleshooting in windows 8
HVACR Technical Support EngineerHVAC Start-up/Service TechnicianHVAC Service TechnicianBuilding SuperintendentMachine OperatorMachinist
Johnson Controls-HitachiVenture MechanicalCity Wide AirtronFirst Assembly of GodMartin Sprocket & GearMachine Specialties Inc.
DeVry University
North Richland Hills, TX

Results-driven and customer-focused Technical Support Engineer with 25 years of experience in enhancing customer service and data skills. Self-motivated, responsible, and able to work effectively both as a team member and individually. Expertise spans HVAC, VRF, mini splits, water heat pump, chiller, roof top systems, and construction to call center environments. Recognized for resolving downtime issues and integrating new hardware and components efficiently. Collaborative professional excelling in leveraging internal and external relationships to tackle complex problems. Proactively seeks assistance from vendors, colleagues, and other external sources to enhance ticket responses. Combines personal expertise with a diverse network of professional connections to consistently deliver high-quality support.

TOP SKILLS

Computer skills (word, excel and power point). different bms and bas (johnson controls, trane tracker, lg controls, orion controls/ wattmaster, siemens, and honeywell). work on lg multi systems, and lg ductless splits. daikin rtu’s, daikin vrv and hitachi vrf multi systems, daikin and hitachi ductless mini splits. samsung multi systems and samsung ductless splits. different rtu's, water source heat pumps and splits (trane, jci, aaon, carrier, daikin, york, lennox and liebert). work with different drives like, abb and yaskawa. work on different chillers like trane, carrier and daikin.Technical supportTechnical troubleshootingProblem-solvingApplication support
IT Support Engineer (Part Time)Technical Mate (Network & IT Support)Junior Technical Mate (Network & IT Support)Junior Technical Mate (Telecommunication)
Ritzmart Invesmnet Pvt LtdCeylon Electricity Board, Thermal ComplexCeylon Electricity Board
University Of HuddersfieldLondon Metropolitan University
United Kingdom

IT Support Engineer experienced in desktop/server support and network configuration. Vast knowledge of client and server applications, as well as installation and configuration of desktops and servers. Tedious and resourceful, always finding a quicker and more efficient way of overcoming obstacles. Highly proficient with customer service by being informative as well as catering to the terminology in a way that will best fit a customer's personal level of expertise/understanding in the subject. Keen to find a challenging position within an ambitious company where I will be able to continue to increase my work experience & develop my abilities while making a positive contribution toward achieving the objectives of the organization.

TOP SKILLS

Network administrationMicrosoft office(2010/2013/2016/2019 /office 365)TroubleshootingWindows operating system
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