Hire Top Support Engineer

Fitsum Legese Belay

Driven by a passion for aviation and continuous improvement, I possess over 15 years of experience, at Ethiopian airlines and Air Peace Limited. Currently serving as an Aircraft Power Plant -Technical Service Engineer, I leverage my strong analytical skills and problem-solving abilities to ensure smooth operations and cost-effectiveness.

SYED AL IMRAN

Dedicated Senior IT Engineer highly effective in undertaking administrative and programme management tasks. Manages complex data with excellent organisation. Motivated to achieve outstanding success through prompt communication and helpful approach.

Steven Lefevre

Dynamic Applications Engineer with established expertise at Gerber Technology and Protedyne Corp. specializing in CAD/CAM strategies and customer training. Achieved 90% sales success rate following demonstrations while strengthening customer relationships. Proficient in installation planning and root cause analysis, fostering substantial revenue growth and operational efficiency.

Jerome Courtois

Ingénieur Support Senior avec plus de 20 ans d'expérience dans les technologies de santé, les environnements logiciels d'entreprise et les infrastructures télécom. Spécialiste de Microsoft Dragon Copilot et Dragon Medical One, avec une expertise approfondie en documentation clinique assistée par IA, reconnaissance vocale, intégration EHR/EMR, et environnements Citrix/RDS. Habitué à utiliser et entraîner des outils d'investigation basés sur l'IA pour automatiser les diagnostics, accélérer la résolution d'incidents et améliorer l'efficacité opérationnelle. Excellents résultats en satisfaction client et gestion d'incidents complexes dans des environnements critiques. Professionnel doté de nombreuses années d'expérience dans Informatique de santé, Intelligence Artificielle appliquée au secteur médical et Support technologique d'entreprise, combinées à une solide formation dans le domaine et une forte aptitude à acquérir de nouvelles connaissances. Capable à la fois de travailler en équipe et de fonctionner de manière autonome, Je sais m'intégrer sans difficultés dans de nouveaux contextes de travail grâce à un véritable esprit d'équipe et à d'excellentes capacités d'écoute et de communication.

PEERAPONG TOUMUL

A highly driven and results-oriented Senior Engineer with over 20 years of extensive experience in wireline and well intervention operations, specializing in cased hole services, well integrity, and mechanical interventions. Demonstrates a proven track record of delivering optimal engineering solutions in both land and offshore environments, including high-pressure/high-temperature (HPHT) wells and other challenging conditions. Strongly committed to oilfield safety standards, service quality, and continuous improvement, with the ability to effectively lead multidisciplinary teams and adapt to evolving operational demands.

Yasir Yasir

To be an integral part of IT Team where I can apply my knowledge and professional skills to add value to company's business and achieve the corporate objectives whilst getting a new valued exposure. Collaborative Technical Support Engineer specializes in exploiting internal and external relationships to synergistically tackle complex issues. Elicits aid from vendors, colleagues and other external sources to improve ticket responses. Combines personal expertise with diverse professional relationships to support maximum support quality.

Alberto Wilson

Over 20 years of enterprise-level network engineering experience, with deep expertise in LAN troubleshooting, configuration, performance tuning, and real-time monitoring across complex, mission-critical infrastructures. Proficient in deploying and supporting secure Video Teleconferencing (VTC) systems, including system configuration, performance diagnostics, and Tier II/III end-user support. Skilled in configuring and managing Cisco routers and switches to support robust, scalable enterprise networks. Experienced in configuring KG-175 Taclane encryptors, ensuring secure data transmission across classified networks. Advanced troubleshooting of VPN technologies, including CheckPoint, Palo Alto, and Zscaler, supporting secure remote access and interagency connectivity. Skilled in CIDR subnetting and IP address allocation, enabling efficient network segmentation and scalable infrastructure design. Strong analytical and diagnostic capabilities, consistently resolving complex technical issues with speed, accuracy, and minimal disruption. 6+ years of hands-on experience implementing ITIL-aligned service management processes, including Change, Release, Configuration, Incident, and Problem Management—driving operational maturity and continuous improvement.

Jermaine Grant

SSolution-focused Cloud Support Engineer known for unparalleled productivity and efficient task completion. Specialize in troubleshooting, IT Systems management, and Cloud solutions Engineering. Excel in communication, problem-solving, and teamwork, ensuring seamless collaboration and customer satisfaction.