Over 35 years of healthcare IT experience in virtually all aspects of software design, support, development, testing and implementation. Responsible for analyzing and troubleshooting software issues at the application and database level, providing software and technical expertise, and high quality solutions. Proven problem solving leadership, issue management, with effective interpersonal skills. Dependable and self-motivated, with a results-driven attitude focusing on customer satisfaction and product quality
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A highly motivated and adaptable professional with a strong commitment to self-improvement and progression. Demonstrates exceptional attention to detail and reliability, consistently delivering results under pressure while complying with deadlines. A proven team player, dedicated to enhancing collaborative efforts and achieving organizational goals. Having gained valuable experience in my current role, I am now looking to pursue a new opportunity that will allow me to broaden my expertise and take on fresh challenges. I am committed to ongoing learning and would welcome opportunities to further my education alongside my professional responsibilities.
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Trustworthy Generator technician with 14 years of practical experience and dedicated work ethic. Self-motivated to consistently provide first-class results in line with stringent targets and deadlines.
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With 16 years of IT Support experience, I have gained extensive knowledge in handling ATM/CDM/FFM applications and expertise in managing Postilion switch and prime application. I have successfully contributed to various projects, including implementing ATM Monitoring software and upgrading to Windows 10. I also have valuable experience in handling multi-vendor SSTs, specifically Wincor Nixdorf and NCR. My goal as a job seeker is to secure a full-time position that presents professional challenges where I can utilize my strong interpersonal skills, excellent time management abilities, and problem-solving expertise.
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Technical Support Engineer with 7 years of experience in Modern Software as a Service, data systems, and developing support tooling. Skilled in database design, data analysis, and modern cloud computing functionality. Proficient with the JavaScript React framework, having built and modified an internal front end for surfacing and analyzing collected customer data. A self-driven problem solver, able to quickly adapt, learn, and thrive in new environments. Ready to leverage skills and contribute to the engineering team's customer focus with a focus on attention to detail.
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As part of an IT Support Department for Blackpool Fylde and Wyre Hospital Trust. Undertaking both hardware and software departmental needs. Including initial installation of pc desktops, laptops/docks, printers, ip phones, mobile devices. With all necessary software associated, and networking requirements, including patching of ethernet. Thereafter subsequent ongoing support of said devices for its users. Again for both hardware and software requirements. Both via 3rd line support attendance to multiple trust sites across Lancashire, and via 2nd line support by softphone and remote connection software, ie VNC, TeamViewer and SCCM Remote Access. Working within the support team and per your own time management needs to meet important clinical and non clinical incident Service Level Requirements for multiple users. Hardware used largely supplied by Dell. With Windows Operating Systems, latest running on Windows 11 with MS365 Package, including Outlook, Edge and OneDrive. Much 2nd line support involved assisting with these applications. Some work also undertaken with Apple iPhones and iPads. Much 3rd line support involved diagnosing and resolution of laptop devices. Which included reimaging of devices and booking to Dell Support where necessary.
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Support professional with strong technical expertise and problem-solving skills. Adept at diagnosing and resolving complex issues, ensuring seamless system performance. Known for effective team collaboration and adaptability to changing needs. Skilled in troubleshooting, customer support, and software maintenance. Reliable and results-driven with focus on achieving operational excellence.
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I spent 30 with Honeywell as an assembler, technician, engineering support and manufacturing engineer. I supported antenna pointing systems, Space Station CCAs, Control Moment Gyros, Reaction Wheels and CCA rework and repair.
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