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Hire Top Support Engineer

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Desktop Support Engineer L2L1 support EngineerDESKTOP Support EngineerShift Leader -DESKTOP Support EngineerCustomer Support EngineerCustomer Support EngineerCSR: - Customer support repetitiveDesktop Support Engineer
Sysnet Global Technologies Ind PVT LTDTechnomine BPO IND PVTIQVIA IND PVT LTDMINDSQURETECH TECHNOLOGIES PVT LTDHitachi system PVT LTDHaven ComputechCasting Networks PVT LTDB.K.Computers
DR. C.V. Raman UniversitySinghania UniversityCisco And Redhat
Ahmedabad

Dynamic Desktop Support Engineer with extensive experience at Sysnet Global Technologies, excelling in troubleshooting and remote support. Proficient in Windows OS installation and configuration, I effectively resolved technical issues, enhancing user satisfaction. My strong analytical skills and commitment to SLA maintenance ensure optimal performance and reliability in IT environments.

TOP SKILLS

Operating systems: windows xpWindows 7Windows 8Windows 10Ms outlook configuration
IT Support EngineerDesktop Support EngineerSupervisorCustomer Service Agenttechnical support
Astellas Pharma A/SMotorola SolutionsManagement SevicesCapita Group PLCNA
Dublin Business SchoolVisvesvaraya Technological University
Copenhagen S, Copenhagen

Positive, adaptable individual with aptitude for problem-solving and passion for technology. Possesses foundational understanding of networking and system administration, along with proficiency in troubleshooting hardware and software issues. Committed to leveraging skills to optimize system performance and enhance user experience. Offering solid foundation in technical support and genuine eagerness to learn and grow within IT field. Brings basic understanding of networking concepts and system maintenance, coupled with hands-on skills in troubleshooting and customer service. Ready to use and develop these skills in IT Support Engineer role.

TOP SKILLS

It service managementMicrosoft 365CcnaService nowItil
Level3 Senior Product Support EngineerRemote Service EngineerLevel3 Senior Product Support EngineerRemote Support AdministratorRemote Support EngineerProgrammer
PhilipsChange Healthcare | McKesson HealthcareAGFA HealthcareTata Consultancy Services
Indian Institute of ManagementUniversity of Calicut
Bengaluru

As a PMP certified Senior Product Support Engineer, I bring 15 years of expertise in Healthcare IT. Holding a postgraduate degree in General Management from IIM Trichy, I possess a comprehensive understanding of diverse aspects of the industry. With a strong foundation in IT support and management, I am adept at delivering high-quality solutions and ensuring seamless product performance, contributing significantly to organizational success.

TOP SKILLS

Product supportTechnical supportSupport engineerSupport managementSupport manager
Application Support EngineerService Desk EngineerJourneyman I.T. TechnicianQuartermaster (Lead Assistant in Navigation)
InTwo CloudSan Diego Computer ProsUnited States Navy
University of PhoenixUnited Education InstituteWharton High School
Phelan, California

My objective is to obtain employment in where computer-working skills could be implemented and become part of a professional team where I can contribute to the company’s success.

TOP SKILLS

Diagnose and troubleshoot hardware problemsDiagnose and troubleshoot software problemsResolve system problemsKnowledge of processorsKnowledge of chips
Senior IT Support EngineerIT Technician/ Network ApprenticeRemote Desktop Engineer L2Remote Support Engineer L1 & L2
Webhelp SAComputacenterTelkom S.A
IEE Rosebank CollegeTorque ITIT Academy
Cape Town

Experienced Information Technology Engineer with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Switching, WSUS, DNS, Servers, Desktop support, SCCM and networking.

TOP SKILLS

Routing and switching (ccna)In-depth technical understanding of it network topologiesComplex problem solverServer 2012 support (configure, group policy setup)Excellent analytical, numerate time management, and organizational skills
Senior IT Support EngineerOn-Site IT Technical Support EngineerOn-Site IT Support EngineerIT Technical Support SpecialistIT Technical Support SpecialistIT Support and Network Technician
Aviation Australia Riyadh CollegeG. TECH Co. Ltd. System integratorRing Distribution - Subsidiary of Orascom TelecomZero Data Soft - AL Bassam Group, Education Technology ProviderDelta RS for trading - RadioShackFuture Computer Center
Advanced Technology Institute,The American University in Cairo
Riyadh

Experienced IT and Communication Support Engineer familiar with user support and root cause analysis. Advanced knowledge of IT operations and dedication to see issues through to end. Works well in remote and desk-side environments. Practiced troubleshooter with excellent diagnostics and repair abilities, strong attention to detail and methodical approach. Boosts system performance by thoroughly evaluating and correcting different hardware and software issues. Skilled Support Engineer successful at using judgment and advanced technical acumen to make positive impact on IT functionality. Forward-thinking and resourceful professional with diligent mindset and disciplined approach. Knowledgeable and adapts freely to diverse situations and changing demands. Well-versed in User Support and skilled in System troubleshooting . Over about 20 years IT industry experience in support roles.

TOP SKILLS

Technical supportTechnical writingApplication installationsProject managementQuality assurance
Senior Support EngineerProject LeadDispatch/Technical Support Rep. (1, II, III)
Cloud Software Group/Tibco Software, FLTibco Software/IBI, CAInformation Builders (IBI), New York
York College of The City University of New York
Clermont, FL

Improve Customer Experience to Impact Client Satisfaction Quickly asses need, diffuse escalated issues, and follow to resolution through excellent communication and technical skills. Increase customer satisfaction and reduce collection rates by accurately evaluating service-related issues, identifying root cause, and collaborating with cross-functional teams to expedite quality solutions. Customer Account Management | Software Product Specification | Mentor/Call Center Training

TOP SKILLS

Linux/unix, windows server, sql, javascript, python, databases: oracle, sql server, db2Webserver: iis, tomcat, web logicWebex, remote assistant, ms team, slack, zoomLdap/adApplication support
Customer Support EngineerApplication Support LeadCustomer Support Engineer (Managed Services)Technical Support Engineer
Rediron TechnologiesSalesforceDemandwareEvault (Acquired by Carbonite)
San Francisco State UniversityUniversity of Utah
Midvale, UT

Technology-oriented individual delivers product fixes and troubleshoot technical problems quickly. A confident Customer Support Engineer with expertise in help desk environments assisting customers while promoting efficiency, respect and patience.

TOP SKILLS

Programming & development:Proficient in javaWeb design stylingBash scripting proficiencyProficient in javascript
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