Hire Top Support Engineer

Nizar Thouabtia

Technical Support : Dynamic professional with 13 years of experience in advanced troubleshooting, technical training, and delivering professional services to partners. Proficient in Windows, Windows Server, Active Directory (AD), SQL, IP networks, Milestone XProtect, and BriefCam. Successfully managed IT services for thousands of users across Europe, conducted impactful training sessions, and evaluated new technologies to drive efficiency and innovation. Key Skills & Achievements : Expertise in diagnosing and resolving complex technical issues efficiently. Proficient in creating clear, user-friendly guides for technical processes. Experienced in cross-functional collaboration to meet organizational goals. Demonstrated ability to thrive under pressure and deliver exceptional results. Recognized for creativity, strong communication, and teamwork. Education Master's Degree in Information Technology and Communication (Final Project in Technical University of Sofia ). Bachelor's Degree in Applied Science and Technology from ISSAT Tunisia.

Jake Williams

Adept Technical Support Engineer with a proven track record at Oracle / Sun Microsystems, Inc., excelling in technical troubleshooting and problem-solving to enhance system efficiency and customer satisfaction. Skilled in application support and fostering client relationships, consistently resolving complex technical issues and improving service quality.

Abiodun Ojewumi

Detail-oriented technical support engineer with solid skills in resolving technical issues in hardware and software. Resourceful, flexible and committed team player. Reliable in meeting tight deadlines to meet demands.

Paul Boroughs

Flexible Technical Support Engineer with 30 years of experience helping clients maintain smooth operations. Expertise in Schwab Retirement Technology systems and cloud based environments. Commended for rapidly and effectively resolving downtime and efficiently integrating new hardware and components. Schwab's Presidents Award - 3 times awarded.

Randy D Black

Technical professional with over 22 years of experience within the Boeing Company that is capable of providing both leadership and support to teammates in a positive team-oriented atmosphere. Effective multi-task manager with the ability to excel in critical problem solving. Versatile, quick learner, with abilities to adapt to organizations quickly to meet company goals while providing the best possible product and support to the customer. Progressive positions held with Boeing Mesa are as follows: Cost Account Manager (CAM) for multiple programs for both AH-64 and AH-6 in support of Type I and Type II technical manuals, Multi-Discipline Technologist that also includes taking on responsibilities as the IETM lead trainer, Quality Control lead for IETM department, Performance Based Logistics (PBL) Field Service Representative (which required a year deployment to Operation Iraqi Freedom), Field Service/Logistic Support Specialist determined the root cause analysis of failures and provide corrective actions for part failure investigations for the customer Quality Deficiency Reports (QDRs). Currently possess DOD Secret security clearance and U.S. Army CAC card.

Paul Widdis

Productive individual with strong objective to acquire work experience and gain knowledge from technical support team. Enthusiastic in helping customers set-up accounts and configure network. Adaptable to challenging situations and demanding deadlines.

Louis Velazquez

Dedicated System Engineer with a strong technical background and excellent client service record. Adept at explaining complex technical concepts and processes to clients and non-technical staff in a clear and understandable manner. Able to multitask effectively. Expertise includes installing, configuring, and monitoring complex systems and infrastructures. Offering successful career history comprising more than 18 years.

Santosh Kadam

Results-oriented professional with over 15 years of experience in analyzing, designing, developing, and implementing robust web-based and client/server applications, specializing in Enterprise Risk applications. Proven expertise in production support and system reliability engineering (SRE) within high-stakes environments for Fortune 500 clients, including DTCC and IBM. Demonstrated ability to lead cross-functional teams in delivering strategic initiatives while optimizing processes to enhance operational efficiency. Recognized for strong analytical skills, adaptability, and a commitment to fostering collaborative team dynamics that drive business growth and success.