Hire Top Support Engineer

Jamaal Davis

Experienced Senior Desktop Analyst with expertise in end-user support and information technology solutions. Over 13 years' experience functioning in fast high, high-level environments that require strong organizational, analytical and time management expertise.

Oswaldo Hernandez

Adept IT Support Engineer with a proven track record at HTX Services, enhancing IT support processes and elevating customer satisfaction. Specializes in system integration and exhibits exceptional technical leadership. Expert in ATM technician skills and adept at mentoring teams across states, significantly improving resolution times. Demonstrates strong organizational skills and a knack for incident management.

Mark HEATH

Security Specialist; with the specialization Public Safety, Cloud Security, System Administration, Industrial/ Facility Security, Watch Officer/ SOC, Information Technology, and Security Management. The objective is to obtain a position within the Security and Safety community to utilize skill set and experience to continue as an informative innovative leader.

Mohammad Hussein

Highly motivated IT Specialist with over 20 years of expertise in various IT domains, currently excelling as an AMS Support Engineer at Daikin Comfort. Skilled in server technologies, networking, security protocols, and operating systems. Proven track record in troubleshooting, problem-solving, and delivering comprehensive IT support. Adept at aligning IT systems with operational needs and implementing robust security measures. Proficient in Microsoft Office tools (Excel). Highly organized professional with a track record of excellent meeting company deadlines and policies. Self-motivated individual, and detail-oriented. Strong work ethic, sound judgment, and decision-making skills. Fluent in English and Arabic.

Ian Molloy

As an experienced Support Engineer with determination and focus on both incident management and project support, I regularly receive feedback from managers and peers that: Problems are diagnosed swiftly, with root causes identified and effective action taken to mitigate impacts whilst the remedial actions are delivered. Impacted groups have been kept regularly updated using appropriate communications throughout. Support as a subject matter expert and participation in project delivery has been effective and relevant risks, issues and dependencies are communicated to the project manager. Taking the IT lead in many of these activities has enabled me to remain calm under pressure and maintain the balance in the analysis/delivery of the solution or project, along with ensuring that there is awareness in the team with what I am working on and the project manager(s) are kept updated. I am now looking for a new challenge where I can work and learn as part of a larger team. I would like to have the opportunity to collaborate with other team members where knowledge can be shared and where I can learn to support new applications and refine my skills. Self-disciplined professional with ample experience in IT, customer service and technical support. Adept in troubleshooting, diagnosing and designing computer systems to customise client needs. Eager to enhance skills and achieve growth in organisation. Productive individual with strong objective to acquire work experience and gain knowledge from technical support team. Enthusiastic in helping customers set-up accounts and configure network. Adaptable to challenging situations and demanding deadlines.

AHMAD ZULKEFLEY BIN JAMALUDIN

With over 24 years of experience in deployment, integration, and expansion testing, software upgrades, provided technical support, and conducted technical training in various telecommunication and VOIP vendor environments. Additionally, have six months of experience as a Project Engineer in the steel fabrication industry.

ALEXANDER MONTAÑA MUÑOZ

Electronic Engineer with more than 24 years of experience. Specialist in technology business and project management development, with advanced training and solid research experience. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Leonard Jordan

Information Technology (IT) Professional with over 30 years of expertise specializing in customer service relations, testing, database administration, IT compliance, internal audits, and IT training within the Healthcare industry and supporting Federal Government clients. Major accomplishments include:  Technical support to a robust Microsoft based network running Windows 10 Outlook and Outlook  Process, receive, and transfer technical hardware (i.e. printers, computers, servers, etc.) within and between 70 Kaiser Permanente Medical Centers  Update asset management systems to reflect inventory tracking  Provide Personal Computer (PC) hardware and software maintenance, troubleshooting computer peripherals, and performing system backups  Ability to manage multiple tasks, deadlines, and reporting requirements under pressure.