Hire Top Support Engineer

Syed Muhammad Iqbal

Results-driven IT professional with over 9 years of experience in IT infrastructure at Amazon, specializing in senior systems administration and end-user support, complemented by 10 years in the education sector at Canadian International School. Expertise includes managing and maintaining enterprise IT environments with a strong focus on network operations, hardware troubleshooting, and ensuring optimal system reliability. Proven ability to lead cross-functional teams and execute large-scale infrastructure projects across the APAC region, consistently driving operational efficiency through successful migrations and upgrades, including IOS/ISSU enhancements, server switch audits, and imaging deployments. Committed to leveraging technical skills and leadership capabilities to enhance organizational performance and support strategic objectives.

ARITRA GHATAK

Self-Driven, Motivated IT Professional with 15+ years of experience in Software and Technical Product Support, Enterprise Application Support, Customer Success, Escalation Management, Product Management and Quality Assurance with a demonstrated history of working in various domains including Semiconductor Manufacturing, Airline/Travel, Banking/Finance, Real Estate Marketplace, Telecom and E-commerce Application

Nelson Brayan Pais

Self-disciplined professional with ample experience in IT, customer service and technical support. Adept in troubleshooting, diagnosing and designing computer systems to customise client needs. Eager to enhance skills and achieve growth in organisation.

Akshay A Deshpande

Dynamic Senior Support Engineer with extensive experience at Microsoft India, specializing in Windows troubleshooting and server performance. Proven track record in mentoring teams and enhancing incident resolution processes. Adept at utilizing advanced debugging techniques and fostering effective communication to drive project success and improve client onboarding experiences.

Mazen Taha Ramadan

Veteran a with 13 years leading organizational technology strategy. Adept and knowledgeable at installing and maintaining hardware, software and networking updates. Trains and oversees dedicated tech team to provide maintenance, troubleshooting and IT support. Drafts organizational policy to define standards for technology oversight and use.

Maurrin Carter

Tech-savvy and analytic professional Network Support Engineer with substantial comprehensive experience in designing, implementing, executing, and maintaining growing network infrastructures. Analytical and logical professional quickly learns new networking concepts of understanding of networking protocols and business initiatives. Proven success in driving technological improvements in operational functions, including network development and security, system upgrades and integration, data processing, and reporting. Skilled at utilizing effective methodologies as well as providing innovative and robust solutions to enhance the efficiency, accuracy, and utility of all technical procedures. Proficient in identifying, troubleshooting, and resolving client issues accurately and promptly. Equipped with excellent communication skills with the ability to cultivate strong relationships with all levels of management.

RAMESH BABU

Dynamic Senior Applications Support and Production Support Engineer with 7 years of experience and 12 years of overall IT expertise at JP Morgan Services India Pvt Ltd. Demonstrated proficiency in various roles, including L1/L2 Support, AWS Cloud environments, and contact center applications. Established track record in enhancing systems uptime, facilitating automation, supporting cloud migration, executing incident response and root cause analysis, and driving service improvements.

Suprateek Choudhury

Experienced support engineer at Ericsson Global India Limited with a focus on Kubernetes and cloud solutions. Proven success in improving customer satisfaction and operational efficiency by mentoring teams and refining processes. Expertise in resolving complex technical issues and delivering exceptional support under pressure.