Hire Top Support Engineer

Omer Javaid

Senior Application Support Engineer (BI & Analytics) with over 10 years of experience supporting enterprise BI platforms, analytics operations, finance systems and global reporting environments within international organisations. Experienced in ITIL-based Incident, Problem and Change Management, 2nd/3rd line application support, major incident coordination, root cause analysis, Power BI administration, SQL-based investigations, GDPR compliance, access governance, Stakeholder Management and Confluence-based knowledge management . Strong background investigating complex reporting, data and enterprise application issues across Power BI, Databricks, NetSuite, Azure and EBX/HMT environments. Proven ability to own customer issues from investigation through to permanent resolution while coordinating technical teams and communicating effectively with business stakeholders.

Jeff Serino

Dynamic technology leader with a proven track record excelling in cybersecurity and team development. Spearheaded high-profile security breach mitigations and robust BCDR implementations. Expertise in vulnerability assessment, Pen-testing, and IT strategy to ensure operational excellence and organizational resilience. Seasoned Technology Director with broad experience in overseeing technology infrastructures, project management and strategic planning. Strengths in leadership, communication, and fostering innovation to drive business growth. Expertise in NIST/ISO standards, streamlining processes, ensuring system reliability and security.

James Hogge

Dynamic IT professional with a proven track record at Capstone IT Services, excelling in troubleshooting, system performance monitoring, and delivering best-in-class technical support. Skilled in IT procedure development and fostering user training, I've driven significant system optimizations and enhanced client satisfaction. Expert in translating complex technical challenges into actionable solutions, demonstrating both hard and soft skills.

Erminie Gold

Provides excellent service via phone, email, and remote desktop systems. Committed to successfully resolving all issues and complaints to support business continuity. Focus on meeting company SLA's and maintaining technological integrity. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and mastering new skills.

Warren Farrugia

Experienced EASA Part-66 CAT B1 licensed engineer with expertise in aircraft maintenance and airworthiness. Proficient in working with multiple aircraft types such as the A320 family (V2500 & CFM56, including LEAP-1A), A330 (Trent 700, PW4000 & GE CF6), and A340 (Trent 500 & CFM56).

YOGESHWARAN SINNAKARUPPAN

Experienced Senior IT Support Engineer with knack for solving complex technical issues and enhancing system performance. Spearheaded multiple projects that streamlined IT operations, leading to significant improvements in uptime and user satisfaction. Known for delivering robust solutions and fostering collaborative environments to drive technological excellence.

Mani Shankar Singh

To be associated with an organisation where personnel achievement recognised through highly professional work environment with an opportunity to grow

AJAY KOTNALA

Highly seasoned Lead Technical Support Engineer with 14+ years of experience in driving operational excellence and delivering exceptional support for critical business applications. Highly effective in managing cross-functional teams. Excellent organizational and analytical skills. Capable of meeting stiff targets by keeping the quality of work.