Hire Top Support Engineer

Forhad Fahim

I have a diverse background in information technology, engineering, and sales, with experience in different industries and sectors. I am currently a System & Support Engineer at IVIONICS, where I assist in resolving various issues, managing system requests, providing product support, and troubleshooting network problems. I have a strong skill set in problem solving, technical support, and communication, which I have developed and applied throughout my career. Before joining IVIONICS, I worked as an Information Technology Specialist at Verizon, where I helped clients with technical issues and sold products that suited their needs. I also worked as an Engineering Technician at Power Master, where I supported the engineer with programming and performed various tasks such as soldering, circuit board repairs, 3D printing, and operating CNC machines. I have a passion for learning new technologies and applying them to real-world situations. I value teamwork, innovation, and customer satisfaction, and I strive to contribute to the success of the organization and the team. I believe I can bring diverse perspectives and experiences to the role, as well as a positive attitude and a willingness to learn and grow.

James Stewart

I have roughly 8 years of experience in the Networking industry working with a variety of Networks with different providers and a strong background of various types of network troubleshooting in a production environment.

Lifrage Lasane

Driven Systems Administrator with 5 years of experience in software implementation and maintenance. Skilled in ITIL processes, procedures and checklists to move organizations forward in technological advances. Skilled in Microsoft 365 as an Administrator. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled with mobile device management, Intune Autopilot, and system imaging.

Kachy Nwobi

Geospatial analyst with over four years of experience working across raster, vector, and elevation datasets to support mapping platforms, cloud-based systems, and real-world applications like urban planning and logistics. Skilled in using tools like ArcGIS, QGIS, GDAL, and Python to clean, align, and validate data, with a strong focus on quality assurance and automation. Comfortable collaborating with engineers, product teams, and data vendors to source, assess, and integrate geospatial data into operational workflows. Known for a detail-oriented, problem-solving mindset and a genuine interest in how spatial data can drive innovative technology like drone delivery.

Kouassi Kevin Kouadio

Technical Solutions Engineer and Application Support Engineer with 6+ years of experience supporting enterprise SaaS platforms, Warehouse Management Systems (WMS), and eCommerce ecosystems. Strong background in SQL, API integrations, production support, and cross-functional collaboration. Recognized for delivering high-quality client support, resolving critical incidents under SLA constraints, and combining technical expertise with strong customer service leadership.