IT Support Engineer III from VMware Enterprise, adept in VMware vSphere and Horizon View, with a proven track record in enhancing system efficiency through expert hardware diagnostics and application support. Excelled in resolving complex technical issues, boosting customer satisfaction by skillfully managing escalated service requests. Demonstrates strong problem-solving abilities and effective communication, ensuring seamless operations and team synergy.
TOP SKILLS
Operating systemsApplication supportHardware diagnosticsNetwork diagnosticsDesktop support
IT Support EngineerTranslator and InterpreterAdministrative Assistant
KDDI AmericaKanemitsu Reisho Co., LtdOkinawa Institute Of Science And Technology
Okinawa Christian Junior Collage
Houston, TX
Experienced professional, currently serving as an IT support engineer, seeks to transition into the role of HR specialist to provide dedicated support for HR operations. With a robust skill set in time management, organization, multitasking, and effective communication, I am enthusiastic about applying these abilities in a fast-paced HR environment to ensure seamless operations and enhance team productivity. Renowned for my organizational capabilities and dependability, I excel in managing various tasks with a positive demeanor and am committed to assuming additional responsibilities to meet team objectives.
Jr. Software Engineer & Prod Support & SRESoftware QA EngineerJavascript Instructor / Center DirectorBartender & Server
VerizonWells Fargo & CompanyCode NinjasThe Keg Steakhouse + Bar
University of Texas, Engineering
Dallas, TX
Adept in software development and client relationship management, I significantly contributed to Verizon by enhancing software quality and fostering customer satisfaction. My experience spans from debugging to solutions deployment, to boosting The Keg Steakhouse sales by 16%. My approach combines technical proficiency with exceptional communication, driving business success and client trust.
TOP SKILLS
Solutions deploymentSoftware developmentSoftware debuggingClient relationship managementCrm systems
Support EngineerNight Shift Service Desk AnalystHelp Desk Technician
UnilyEncore TechnologiesUC College of Nursing I.T. Help Desk
University of Cincinnati Clermont CollegeAmelia High School
Cincinnati, OH
Qualified IT Support Engineer eager to advance career and enhance skill set with nearly six years of experience. Able to effectively collaborate with others and committed to promptly resolve issues as they arise.
TOP SKILLS
Experienced in service level and incident managementCommitted to implementing support best practices, mentoring teams, and troubleshootingAbility to apply knowledge across diverse application ecosystems, including databases, servers, iis, and securityAdept at utilizing apis and postman for seamless integration and efficient communication between systemsPossesses proficiency in sql queries, database updates, and migrations using ssms
Cisco Network AcademyUniversidad Autonoma Del Caribe
Fort Lauderdale, United States
Systems Engineer specialized in networking. Very deep background in networking as well as background in software development and REST API's. Currently CCNA and CCNP collaboration.
TOP SKILLS
NetworkingVoice protocolsApisCodingMobile and javascript sdk.
Senior Technical Support EngineerSenior .NET Software Developer, Full StackMid Level .Net DeveloperJunior .Net Developer
SalesforceIRG Inc (Department of Administration)IRG Inc (Missouri Department of Social Services)IRG Inc
University of Mary Hardin- BaylorJawaharlal Nehru Technological University
Software Engineer with 8+ years in analysis, design, development, testing and implementation of various internet-based applications.
Expert in .Net (Dot Net) programming language.
Proficient in a wide range of Internet/Intranet, Web, Ecommerce, Client/Server technologies like XML/XSLT, .Net Framework, CLR, using XML in .Net, C#, VB .Net, ASP .Net, .Net Security, .Net Remoting, WCF Services, WWF, ADO.Net, COM/DCOM, MTS/COM+, SOAP, .Net, VB 6 and scripting using VB Script, JavaScript and JQuery, MS Visio, Word, Excel .
Results-oriented Software Engineer comfortable switching between architecture, design and implementation.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
TOP SKILLS
C#, apex, lwc, jsp, soql, triggers, custom controllers, oracle, asp.net (mvc), ado.net, html, css, java script, mysql, sql server 2008, 2010, 2012Javascript expertInterface design and implementationProficient in htmlSql expert
Senior support engineerIT Project EngineerLead IT Support EngineerIT Technician II
United AirlinesFieldGuide ITCity and County of Denver
Aurora, CO
Passionate IT professional with 13+ years of tech experience. Experience streamlining processes, while delivering work class service to all stake - holders Experienced professional with a strong background in technology-related roles. Proficient in hardware management, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
TOP SKILLS
Mdm management (intune, addigy, jamf, airwatch)Office 365 subject matter expertSprint knowledge (jira & microsoft project)Asset management within systemsDashboard creation
