Hire Top Support Engineer

Martin Magpantay

Seasoned IT professional with 4 years of diverse, technical, customer-facing experience, a well-rounded educational background, industry certifications, and more to come. I come equipped with a natural technical curiosity and prowess cultivated in the fast-paced, and highly collaborative environment of a Managed Services Provider (MSP). My strength lies in my combined curiosity and interpersonal skills resulting in my proven ability to translate technical knowledge to problem resolutions and satisfied end-users in my previous internal IT support roles and service in the US Army National Guard as a communications equipment specialist.

Michael Faherty

As an experienced engineer with a proven track record in high-growth technical startups, I have honed my skills in problem solving, team collaboration, and technical expertise. With over 8 years of experience in field operations, component design, project management, and procurement, I have a deep understanding of the intricacies involved in technical operations. I strongly believe in team collaboration, communication, mentorship, and support and have had success fostering cultures of collaboration and engagement throughout my career, each proving to be highly effective in driving results. Overall, I am a highly motivated and dedicated individual with a proven ability to deliver results in challenging and fast-paced environments.

Alex Wohlers

Dynamic Applications Engineer with proven expertise in robotic solutions and technical sales support at Staubli Robotics. Excelled in creating 3D simulations, developing custom code, and leading technical training sessions. Skilled in various CAD softwares and fostering customer relationships, significantly enhancing project success and lead generation. Demonstrated ability to troubleshoot complex issues, ensuring high customer satisfaction.

Hetvi Maisuri

Results-driven Technical Support Engineer with a strong background in resolving highly complex issues, leading escalations, and collaborating with product teams to drive technical improvements. Skilled in debugging, automation, and optimizing workflows to enhance support delivery. Adept at mentoring junior engineers, conducting readiness programs, and influencing product enhancements. Seeking to contribute expertise in cloud technologies, scripting, and enterprise-level troubleshooting to Microsoft’s support engineering team.

Nathan Capen

Professional with significant experience in Microsoft technologies, prepared for this role. Expertise includes Windows Server, Office 365, Azure, and troubleshooting. Strong focus on team collaboration and achieving results. Known for effective problem-solving, technical proficiency, and reliable performance.

Ted Peterson

Results-driven IT professional with over 10 years of expertise in Senior Service Desk, Desktop Support, and Junior System Administration, complemented by a distinguished USAF background. Renowned for exceptional attention to detail and operational excellence, with a proven track record in break/fix, virtualization, network management, and mobile device support. Recognized by previous supervisors for effectiveness and efficiency, consistently delivering thorough solutions that enhance organizational performance. Committed to leveraging technical skills and military discipline to drive success in fast-paced environments.

Luis Collazo

Results-driven Support Engineer and Army Veteran with over 10 years of experience in providing exceptional technical support, managing IT projects, and optimizing infrastructure. Proven ability to independently manage projects, troubleshoot complex technical issues, and automate tasks to improve efficiency. Seeking a Computer Support Analyst II position to leverage expertise in end-user support, system administration, and process automation.